Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Professional Summary - Skills
Timeline
Generic

Sean Baker Cromwell

Dunbarton,NH

Summary

Achieved timely and safe deliveries through dedicated driving experience over three years. Elevated team performance and operational standards through strategic management over 18 years. Cultivated adaptability and a proactive approach to new challenges.

Overview

21
21
years of professional experience
1
1
Certification

Work History

CDL Class A Driver

McLane Company
Concord, NH
05.2023 - Current
  • Executed transportation of goods utilizing CDL Class A vehicle, ensuring safety and efficiency.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Managed delivery schedules, optimizing routes for timely arrivals.
  • Maintained accurate logs of driving hours and vehicle maintenance records.
  • Developed strong relationships with clients through excellent communication skills and professional demeanor.
  • Executed timely and professional product delivery to enhance customer satisfaction.

General Manager

Dunkin' Donuts
Concord, NH
03.2013 - 10.2020
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.

Manager

Dunkin' Donuts
Concord, NH
03.2009 - 03.2013
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet daily demands.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Determined areas in need of improvement and optimized strategies to strengthen performance.

Crew Member

Dunkin' Donuts
Concord, NH
01.2007 - 03.2009
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Automotive Technician

Mom's Garage
Manchester, NH
12.2004 - 05.2007
  • Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Assessed vehicle maintenance status and completed mileage-based services, including changing out belts, filling fluids and replacing gaskets.
  • Followed company procedures to maintain work environment in neat and orderly condition.

Education

High school or equivalent - undefined

Oil heat (Associate) - undefined

NH school of mechanical trade
Hampton, NH
02.2026

Skills

Operated commercial vehicles with a CDL A license to ensure timely and safe deliveries

Oversaw inventory management processes to ensure optimal stock levels

Ensured compliance with food safety regulations and standards

Operated vehicles to ensure timely and safe transportation

Orchestrated scheduling processes to optimize resource allocation

Oversaw operations management to enhance efficiency and streamline processes

Executed comprehensive vehicle maintenance procedures to ensure optimal performance and safety

Assisted in training new employees on company policies and procedures Supported team members in skill development through hands-on workshops Facilitated knowledge sharing sessions to enhance team collaboration

Assisted customers in identifying product needs and providing solutions Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels and product displays

Managed inventory levels to ensure optimal stock availability

Executed oil change procedures to ensure optimal vehicle performance

Operated box truck to assist with deliveries and pickups Supported logistics team in maintaining timely transportation of goods Contributed to efficient loading and unloading processes

Oversaw daily restaurant operations, ensuring high standards of service and efficiency

Assisted users in navigating Microsoft Word features Supported document formatting and editing tasks Provided guidance on utilizing templates and styles effectively

Assisted in daily operations to support team objectives Helped coordinate tasks to maintain workflow efficiency Contributed to project completion by following established procedures

Directed management strategies to enhance team performance and operational efficiency

Assisted customers with inquiries and resolved issues promptly Guided clients through product features and benefits Supported team in maintaining high customer satisfaction levels

Assisted in organizing team-building activities to enhance collaboration and communication skills Supported team members in achieving project goals through cooperative efforts Contributed to a positive work environment by fostering team spirit and engagement

Assisted in daily operations to ensure smooth restaurant functioning Supported team members in delivering exceptional customer service Maintained cleanliness and organization of dining and kitchen areas

Assisted in diagnosing automotive issues Supported technicians in performing repairs and maintenance Contributed to maintaining a clean and organized workspace

Facilitated English language instruction to enhance communication skills

Assisted in tracking profit and loss statements to support financial decision-making Collaborated with team members to analyze budget variances and identify cost-saving opportunities Contributed to the preparation of financial reports for management review

Inventory

Operations

Management

Certification

Nora bronze certification, 2020-09-01, 2025-09-30

Personal Information

  • Authorized To Work: US
  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Professional Summary - Skills

  • Client account management
  • Relationship building
  • Human resources management
  • Employee scheduling
  • Staff training/development
  • Effective leader
  • Verbal and written communication
  • Problem Solving
  • Operations management
  • Budget development
  • Goal attainment
  • Recruitment
  • Embraces teamwork
  • Ability to grasp new concepts quickly and efficiently

Timeline

CDL Class A Driver

McLane Company
05.2023 - Current

General Manager

Dunkin' Donuts
03.2013 - 10.2020

Manager

Dunkin' Donuts
03.2009 - 03.2013

Crew Member

Dunkin' Donuts
01.2007 - 03.2009

Automotive Technician

Mom's Garage
12.2004 - 05.2007

High school or equivalent - undefined

Oil heat (Associate) - undefined

NH school of mechanical trade
Sean Baker Cromwell