Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sean Ban

Charlotte,NC

Summary

Results driven dispatch operations manager with a proven track record at Sarah Lathan Enterprises, excelling in fleet management and logistics. Enhanced service efficiency through smart route planning and team performance optimization. Strong communicator and pays attention to details.

Overview

6
6
years of professional experience

Work History

Dispatch Operations Manager

Sarah Lathan Enterprises
Charlotte, NC
07.2023 - 02.2025
  • Coordinated daily dispatch operations to optimize delivery schedules and enhance service efficiency.
  • Managed team performance, ensuring adherence to safety protocols and operational standards.
  • Developed and implemented process improvements to streamline workflows and reduce delays.
  • Analyzed operational metrics to identify trends and drive data-informed decision-making.

Non-Emergency Medical Driver

MedSpeed
Charlotte, NC
04.2019 - 05.2023
  • Operated company vehicles to transport equipments, supplies, specimens, documents, pharmaceuticals and etc, safely and efficiently.
  • Ensured compliance with safety regulations and patient privacy regulations during the transport.
  • Communicated effectively with healthcare staff to coordinate timely pickups and drop-offs.
  • Maintained vehicle cleanliness and operational readiness through regular inspections.

Education

Associate of Science -

Pennsylvania State University
Schuylkill Haven, PA

High School Diploma - Computer Networking

Swenson Arts & Tech. High School
Philadelphia, PA
06.2006

Skills

Fleet Management

Route planning

Scheduling coordination

Logistics management

Languages

English
Native or Bilingual
Korean
Professional Working

Timeline

Dispatch Operations Manager

Sarah Lathan Enterprises
07.2023 - 02.2025

Non-Emergency Medical Driver

MedSpeed
04.2019 - 05.2023

Associate of Science -

Pennsylvania State University

High School Diploma - Computer Networking

Swenson Arts & Tech. High School
Sean Ban