Sean Bell

• Performed fiber splicing, including fusion and mechanical methods, ensuring proper continuity and minimal signal loss
• Conducted copper line testing and repairs using specialized equipment for accurate fault isolation
• Interpreted and calculated fiber counts for splicing and routing, ensuring alignment with network design specifications
• Collaborated with engineers and other technicians to support installation, maintenance, and upgrades of telecom infrastructure
• Maintained detailed service records and documentation for compliance and tracking

• Primary responsibility is to install, repair, and maintain all of GVTC products and services through field operations as defined in more detail below Essential Duties and Responsibilities include the following. Other duties may be assigned: · Installation and Repair of the following communications services · Telephone · Copper, Coax (VoCable), Fiber · Cable TV · Coax, Fiber · Internet · Cable Broadband (Coax) · DSL (Twisted-pair Copper) · Fiber Ethernet (Fiber) · Home and Small Business Networking · Basic Wireless/Wire LAN services · Basic Network Security · Business Services · Business Networking · Basic Business Class Telephony Testing · Rotary, Hunt Groups · DSL Loop Qualification for High Speed DSL · Fault Locating using 965DSP, Sidekick, or Trilithic 860 test meters. · Basic installation and repair acceptance testing of light levels, RF levels, metallic Loop Test · Basic Central Office Wiring · Basic PON fundamentals · Installation, Repair, and Maintenance of Inside Wire including twisted pair copper, Cat5, and Coax · Basic troubleshooting of small home and office LAN networking and configurations · Ensures customer satisfaction by providing quality service, identifying customer needs and assisting · Ability to multi-task. · Uses excellent hearing and listening skills to receive detailed information. · Monthly SALES quota requirement met through upselling and upgrading customers with additional GVTC products and services. · Full accountability in safety, productivity, quality, workmanship, customer service, and SALES through monthly individual reporting and on-site work observations.
• Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
• Installed and configured new devices and system components.

• Conduct 60-90 minute guest presentation and tour as trained at scheduled times. Provide prospective owners a tour of the Sales Gallery, Resort Property and Model Tour. Explain the features and benefits of the points program and make recommendations regarding the amount needed to take care of current and future vacation needs. • Attend training classes on an ongoing basis and participate in demonstration/ assessment rides scheduled with Sales Managers. • Build relationships with assigned Sales Training Managers and all members of the Sales Team. • Assist in ensuring all questions are answered in a professional, informative and correct manner. • Deliver excellent customer service to all guests and owners to ensure a great sales tour experience
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

Conduct a 60-90 minute guest presentation and tour as trained at scheduled times. • Provide prospective owners a tour of the Sales Gallery, Resort Property and Model Tour. • Explain the features and benefits of the points program and make recommendations regarding the amount needed to take care of current and future vacation needs. • Attend training classes on an ongoing basis and participate in demonstration/ assessment rides scheduled with Sales Managers. • Build relationships with assigned Sales Training Managers and all members of the Sales Team. • Assist in ensuring all questions are answered in a professional, informative and correct manner. • Deliver excellent customer service to all guests and owners to ensure a great sales tour experience

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Analyzed past sales data and team performance to develop realistic sales goals.
• Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
• Presented products to clients using dynamic presentations and practical use-case scenarios.

• Fabricated and installed screw pipe, socket weld pipe and stainless steel tubing.
• Threaded pipes using piping machines.
• Followed safe work practices, which included fall protection and personal protective equipment.
• Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
• Coordinated movement of materials and equipment to job sites.
• Interpreted blueprints to determine locations, quantities and sizes of materials required.
• Measured, threaded and cut materials to correct angles.
• Read and interpreted blueprints and schematics to determine locations, quantities and sizes of materials required.
• Eliminated risks by correctly identifying potential safety hazards.
• Followed safe work practices, which included fall protection and personal protective equipment
• Threaded pipes using piping machines

• Conduct a 60-90 minute guest presentation and tour as trained at scheduled times. • Provide prospective owners a tour of the Sales Gallery, Resort Property and Model Tour. • Explain the features and benefits of the points program and make recommendations regarding the amount needed to take care of current and future vacation needs. • Attend training classes on an ongoing basis and participate in demonstration/ assessment rides scheduled with Sales Managers. • Build relationships with assigned Sales Training Managers and all members of the Sales Team. • Assist in ensuring all questions are answered in a professional, informative and correct manner. • Deliver excellent customer service to all guests and owners to ensure a great sales tour experience.

• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.

• Increased home sales through persuasion, negotiation and closing prowess.
• Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
• Developed new business and managed new and existing clients.
• Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.

• Assessed training program effectiveness on regular basis and improved upon deficient areas.
• Managed recruitment, training and development for highly effective sales team.
• Developed and led group training courses to align with corporate sales and service goals.
• Trained (salesman) on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
• Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
• Trained and mentored (50) new personnel hired to fulfill various roles.
• Monitored day-to-day activities of company and employees, noting areas needing improvement and implementing plans for rectification.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.
• Mentored new hires, resulting in stronger staff development and increased productivity.