I am a qualified and professional service advisor with over 7 years of experience in the Automotive industry. Strong Customer Service and Management skills. I am s Strong team player with an eye for detail.
Overview
7
7
years of professional experience
Work History
Service Advisor
Steve's Automotive Specialists
St. George
04.2023 - Current
Explained vehicle maintenance options and provided accurate estimates.
Coordinated with technicians to ensure timely service completion.
Managed customer follow-ups to confirm satisfaction and future needs.
Processed warranty claims and maintained accurate records.
Promptly responded to customer inquiries via phone, email or in person.
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Resolved customer complaints in an efficient and courteous manner.
Service Advisor
Velocity Auto Sales
Draper
07.2020 - 01.2023
Assisted customers with service inquiries and appointment scheduling.
Explained vehicle maintenance options and provided accurate estimates.
Coordinated with technicians to ensure timely service completion.
Managed customer follow-ups to confirm satisfaction and future needs.
Processed warranty claims and maintained accurate records.
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Transportation Driver
Global Forwarding Logistics
Denver
07.2018 - 03.2020
Operated delivery vehicles to transport goods safely and efficiently.
Ensured compliance with safety regulations during all transportation activities.
Conducted pre-trip inspections to verify vehicle readiness for operation.
Loaded and unloaded freight, ensuring proper handling of items.
Maintained accurate logs of hours, mileage, and fuel usage for reporting.