Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Brophy

Monroe,NY

Summary

A dedicated, responsible, and customer-focused employee with experience in a high-paced, service-oriented environment. Skilled in providing customer support, problem-solving, and ensuring a positive experience. Have the ability to communicate well, learn quickly, adapt to diverse customer needs, and work both independently and collaboratively. Open-minded, eager, and willing to learn any aspect of the job necessary to be an asset to the team. Looking to apply my customer service abilities and problem-solving mindset to an IT support role, where I can help people with technical challenges while being useful in a collaborative and fast-paced team environment.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

LEGOLAND
06.2024 - 08.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Kept a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Communicated effectively with co-workers and customers in a fast paced environment.

Guest Excellence

LEGOLAND
06.2022 - 12.2022
  • Welcomed guests and assisted them in finding what they were looking for
  • Included keeping watch over the park to ensure safety of all guests
  • This position worked in teams of two to three people and on occasion included working alongside staff with disabilities
  • Required attention to detail and and problem solving skills, along with the ability to adapt to the needs of different guests.

Education

Bachelor of Science - Accounting

University At Albany
Albany, NY
05-2028

High School Diploma - AP course in US History, AP course in World History, College Level courses in English, Math and Science

Monroe-Woodbury High School
Central Valley, NY
06.2024

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Conflict resolution

Timeline

Retail Sales Associate

LEGOLAND
06.2024 - 08.2024

Guest Excellence

LEGOLAND
06.2022 - 12.2022

Bachelor of Science - Accounting

University At Albany

High School Diploma - AP course in US History, AP course in World History, College Level courses in English, Math and Science

Monroe-Woodbury High School
Sean Brophy