Sean Caulfield
West Seneca,NY
Summary
Dynamic professional with experience as a Correctional Officer at NYS Department of Corrections, skilled in non-violent intervention and conflict resolution. Proven ability to maintain safety and order while engaging effectively with diverse populations. Recognized for superior customer service and attention to detail in high-pressure environments.
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
22
22
years of professional experience
Work History
Nys Correctional Officer
NYS Department Of Corrections
07.2014 - Current
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Bartender
Doc Sullivan’s
01.2008 - 07.2014
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
Coordinator
Wegmans
05.2003 - 06.2010
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Retrieved items for customers and verified prices.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
Education
Bachelor of Science - Psychology
University At Buffalo
Buffalo, NYSkills
- Work crew management
- Non-violent intervention
- Perimeter control
- Surveillance
- Incident prevention
- File and record maintenance
- Behavioral disorders
- Safety
- Outgoing personality
- Engaging personality
- Attention to detail
- Clear communication
- Time management
- Conflict resolution
- Superior customer service
Accomplishments
- Routinely supervised more than 75 detainee inmates.
Timeline
Nys Correctional Officer
NYS Department Of Corrections
07.2014 - Current
Bartender
Doc Sullivan’s
01.2008 - 07.2014
Coordinator
Wegmans
05.2003 - 06.2010
Bachelor of Science - Psychology
University At Buffalo
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