- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Camping
- I participate in a variety of outdoor recreational activities
Shelby Gadway
Malone,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
NYS Correctional Officer
NYSDOCCS-Upstate Correctional Facility
05.2015 - 03.2025
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Observed behavior of residents individually and in groups.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Ensured security of facility perimeter by conducting routine patrols.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Reduced inmate altercations through proactive conflict resolution strategies.
Barkeeper
Trailside Restaruant
02.2011 - 05.2015
- Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Mastered an extensive cocktail menu, consistently delivering perfectly mixed drinks that exceeded guest expectations.
- Maximized efficiency during peak hours by quickly assessing patron needs and managing multiple orders simultaneously without compromising on service quality.
- Proactively worked alongside kitchen staff to ensure seamless coordination of food orders for bar patrons.
- Collaborated with management to develop successful promotional events, attracting new clientele and boosting sales.
- Demonstrated adaptability during high volume periods, prioritizing tasks efficiently to maintain prompt service delivery.
- Maintained a safe and welcoming atmosphere for patrons by promptly addressing any potential issues or conflicts.
- Ensured compliance with local regulations by meticulously checking identification for age verification purposes.
- Built relationships with vendors to manage orders and negotiate costs.
Youth Advocate
Youth Advocate Program, INC, Y.A.P
03.2012 - 06.2014
- Enhanced youth engagement by implementing innovative programs and activities tailored to their interests.
- Conducted assessments to determine types of services individuals required.
- Championed diversity inclusion through outreach initiatives targeting underrepresented populations within the community.
- Advocated on behalf of clients during meetings with school personnel and other stakeholders, ensuring proper representation of their needs.
- Coordinated events that promoted social interaction among peers, strengthening connections within the community.
- Provided mentorship to young individuals, fostering positive relationships built on trust and open communication.
- Maintained accurate case records and documentation in compliance with organizational standards and confidentiality guidelines.
- Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations.
- Assisted youth in setting achievable goals by providing guidance and support throughout their journey towards success.
- Established partnerships between schools and local businesses for experiential learning opportunities like internships or job shadowing experiences.
- Played a vital role in shaping young minds through consistent encouragement, guidance, and advocacy on their behalf.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Facilitated family meetings to ensure communication and collaboration between family members.
Education
No Degree - Criminal Justice
Bay State College
Boston, Mass05-2012
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Policy enforcement
- Self-defense tactics
- Search and seizure procedures
- Relationship building and management
- Crisis intervention training
- Firearm operations trained
- Mentorship
- Cultural sensitivity
Certification
- CPR/AED Certification
- Crisis Intervention Specialist
Interests
Timeline
NYS Correctional Officer
NYSDOCCS-Upstate Correctional Facility
05.2015 - 03.2025
Youth Advocate
Youth Advocate Program, INC, Y.A.P
03.2012 - 06.2014
Barkeeper
Trailside Restaruant
02.2011 - 05.2015
No Degree - Criminal Justice
Bay State College
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