Sean Claussen
Valparaiso,IN
Summary
Experienced Service Manager with 3 years of experience in customer service and managing a team to provide a great guest experience. Aspiring poker dealer who is passionate about the game and would like to apply my customer service experience at Horseshoe Hammond Casino.
Overview
3
3
years of professional experience
Work History
Service Manager
Chipotle
05.2020 - 05.2023
- Hired, trained and supervised team of staff members to meet business goals.
- Resolved customer complaints in professional and timely manner.
- Monitored inventory and placed orders to replenish stock.
- Maintain food safety and a positive customer experience.
- Manage financial reports, safe deposits, and cash-handling.
- Oversee FOH and BOH operations and equipment to ensure safety and sanitation standards.
Education
High School Diploma -
Portage High School
Portage, IN06.2020
Skills
- Customer Service Management
- Multitasking and Organization
- Problem-Solving
- Analytical Thinking
- Flexible Schedule
- Fast Learner
- Positive Customer Experience
- Conflict Mediation
- Strong Math
- Poker Knowledge
Timeline
Service Manager
Chipotle
05.2020 - 05.2023
High School Diploma -
Portage High School
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