Sean Cormican
Rosemount,MN
Summary
Customer-oriented Store Manager offering over 10+ years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers while maintaining a big picture, forward thinking, deep understanding of resolving problems with efficiency, civility, safety and empathy.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Invoice Investigator
FLG-Suncor
07.2023 - 08.2024
- Collected, analyzed and interpreted financial information.
- Created customer disputes, ABTN's for retail and wholesale departments for collaboration.
- Credit investigation.
- Triaged incoming emails to other team members.
- Primary leader for Bill Of Lading inbox.
- Provided training to other team members.
Company Owner
Red Fish Blue Fish - Ontario Aquarium Service Inc, OAS INC
05.2009 - 08.2024
- Owner of retail store (Day To Day operations)
- Design, create, install & service custom aquariums
- Inventory, project & account management
- Providing technical customer service to clients
- Sales, marketing & presentations
- Maintain vendor relationships
- Ecommerce
- Hire, train and develop team members
Forklift Operator/Material Handler
Tft Global/General Motors Oshawa
07.2022 - 07.2023
- Material Handler - Forklift Operator
- Cycle Counter
- Union Experience
- FIFO System
- WMS System
General Manager of Operations
Animalia
07.2005 - 04.2009
- Store & Project Management including day to day operations including inventory, cycle counting and merchandise development
- Retail Sales & Marketing
- Managed 30 employees through planning, assignments and direction.
- Top & record sales 4 years
- Hire, train and develop team members
- Create and balance employee scheduling
- Provide training seminars for customers and employees
General Manager of Operations
A World Of Fish
10.1996 - 09.2002
- Store & Project Management including day to day operations of inventory, cycle counting and merchandise replenishment
- Retail Sales & Marketing
- Provided training, educational seminars to staff (50 employees) and general public.
- Top & record sales 6 years
- Counter duties including operations of cash tills, bagging of fish and products and bank duties
- Creating a balanced schedule for employees
- Providing superior customer service
Education
Graduate Certificate - Professional Dog Training
GDA
Some College (No Degree) - Philosophy & Public Speaking - General Academics
Century College
Aviation Maintenance Technician - Avionics
Thief River Falls Technical College
Canine First Aid - Pet First Aid
Dog Safe Canada
11.2021
Certificate of Technical Studies -
Minneapolis Technical College Automotive Mechanic
1993
High School Diploma -
Academy Of The Holy Angels
06.1990
Skills
- Customer Service Management
- Customer Relationship Management
- Retail Store Management
- Project Management
- Account Management
- Warehouse Management
- Team Management
- Training Management
- Retail Sales & Marketing
- Sales Presentations
- Vendor Negotiation
- Educational & Training Seminars
- Employee Scheduling
- Working Independently
- Self Starter & Motivated
- Budgeting
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- POS Systems
- Strong Organizational & Time Management Skills
- Strong Leadership Skills
- Creative Problem Solving
- Advanced Communications Skills (Verbally & Written)
- Strong Conflict Resolution & People Management Skill
Certification
- Certified Forklift/Tugger/Material Handler Through General Motors/TFT Global Inc
- AODA Certificate
- Health & Safety Certificate (Canada)
- WHMIS Certificate
- Canine Daycare & Boarding Certificate
- Business Professional Pet Dog Trainers Certificate
- Canine First Aid Certification
- Conflict Resolution Certification
- Confined Spaces Certification
- Health And Safety Awareness Certification
Timeline
Invoice Investigator
FLG-Suncor
07.2023 - 08.2024
Forklift Operator/Material Handler
Tft Global/General Motors Oshawa
07.2022 - 07.2023
Company Owner
Red Fish Blue Fish - Ontario Aquarium Service Inc, OAS INC
05.2009 - 08.2024
General Manager of Operations
Animalia
07.2005 - 04.2009
General Manager of Operations
A World Of Fish
10.1996 - 09.2002
Graduate Certificate - Professional Dog Training
GDA
Some College (No Degree) - Philosophy & Public Speaking - General Academics
Century College
Aviation Maintenance Technician - Avionics
Thief River Falls Technical College
Canine First Aid - Pet First Aid
Dog Safe Canada
Certificate of Technical Studies -
Minneapolis Technical College Automotive Mechanic
High School Diploma -
Academy Of The Holy Angels