Sean Crawley
Austin,TX
Summary
Professional bartender with strong focus on customer satisfaction. Committed to ensuring a high level of service through consistency and accuracy combined with a get-it-done attitude. Jack of all trades type with experience in both high volume and upscale cocktail service.
Overview
12
12
years of professional experience
Work History
Head Lifeguard
Matunuck Beach Properties
2012.05 - 2015.09
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained new hires and current staff to remain up to date on best practices.
- Elevated staff discipline issues to appropriate supervisors.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing beach rules and regulations consistently.
Pool Lifeguard
Community College Of Rhode Island
2014.11 - 2017.10
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
Bartender/Server
Cranston House Of Pizza
2015.05 - 2018.10
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Delivery Driver
Tommy's Pizza II
2017.10 - 2020.01
- Ensured customer satisfaction by ensuring timely and accurate food delivery.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Bartender Shift Lead
Hotel Vegas
2021.05 - 2024.04
- Served quickly and efficiently in a loud, high volume establishment.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Worked with the beverage director to create and improve upon a rotating cocktail menu.
- Assisted in the production of entertainment including SXSW, live music, drag shows, and DJ events.
Bartender
The Highball
2022.09 - 2024.01
- Served classic and custom cocktails in a cabaret style bar.
- Worked with a team of up to 4 bar staff and 3 servers to ensure high quality customer service.
- Escalated complaints to management while ensuring the customer was properly taken care of.
- Performed opening and closing duties, occasionally working full shifts alone.
Education
Associate of Science - Information Technology
Community College of Rhode Island
Warwick, RI05.2018
Bachelor of Science - Accounting And Finance
Rhode Island College
Providence, RI12.2020
Skills
- Efficient multitasking
- Interpersonal & delegation
- Strong cocktail knowledge
- Patience and Tolerance
- Engaging Customers
Timeline
Bartender
The Highball
2022.09 - 2024.01
Bartender Shift Lead
Hotel Vegas
2021.05 - 2024.04
Delivery Driver
Tommy's Pizza II
2017.10 - 2020.01
Bartender/Server
Cranston House Of Pizza
2015.05 - 2018.10
Pool Lifeguard
Community College Of Rhode Island
2014.11 - 2017.10
Head Lifeguard
Matunuck Beach Properties
2012.05 - 2015.09
Associate of Science - Information Technology
Community College of Rhode Island
Bachelor of Science - Accounting And Finance
Rhode Island College
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