Managing and servicing over 15 locations while building long-lasting client relationships that led to obtaining new contracts.
Working independently to develop schedules and Excel datasheets to promote organization, improve company efficiency and team productivity.
Creating and teaching agriculture curriculums and providing differentiated learning based on client/student needs.
Managing day-to-day social media operations across platforms such as Instagram, Facebook and LinkedIn.
Resolving customer service issues using company processes and policies and providing updates to clients.
Trip Leader
Wilderness Adventures
05.2021 - 08.2021
Responsible for health, welfare and leadership growth of all clients in the program.
Stayed within a strict budget to manage all expenses of the summer. This included all transportation, activities, food and lodging.
Managed risks for clients throughout entire summer season. Constantly analyzed activities for their risk as it associated with clients. Responded to crisis situations appropriately.
Steward logistical flow of the entire summer experience for students. Logistics included working with subcontractors, confirming lodging and managing transportation including driving clients to and from their daily activities.
Supervisor
Sparkling Pools Services
07.2017 - 09.2019
Directed and motivated ateam of six managers and 50 lifeguards.
Demonstrated strong attention to detail in managing complex calendars and resolving scheduling conflicts promptly.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Trained newly hired employees on completing proper water chemistry tests, equipment maintenance, and safety protocols.
Maintained chemical levels to Health Code standards.
Education
Bachelor of Arts - Biological Sciences
Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2021
Associate of Science - Chemistry
Mercer County Community College
Trenton, NJ
07.2019
Associate of Science - Biology
Mercer County Community College
Trenton, NJ
05.2019
Skills
Time Management and Team Coordination
Problem Solving
Public Speaking
Logistics
Customer Service
Excel
PowerPoint
Video Editing
Photography
Relevant Courses
Ethical Leader
Public Speaking
Social Media Arts
Global Climate change and Ecology
Organic Farming and Gardening
Certification
Wilderness First Responder
Substitute Teacher
CPR and AED
Belay Certified
Volunteer Work
Volunteering at Rise (Community Action Service Center)'s Latino Festival
Building Eco-Stoves for the Peace Corp in Las Playitas, Panama.
Sand Dune Repair after Hurricane Sandy in Midway Beach, New Jersey.
Timeline
Manager and Educator
Drop The Beet Farms Hydroponics And Aquaponics
09.2021 - Current
Trip Leader
Wilderness Adventures
05.2021 - 08.2021
Supervisor
Sparkling Pools Services
07.2017 - 09.2019
Bachelor of Arts - Biological Sciences
Rutgers, The State University of New Jersey
Associate of Science - Chemistry
Mercer County Community College
Associate of Science - Biology
Mercer County Community College
Wilderness First Responder
Substitute Teacher
CPR and AED
Belay Certified
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