Sean Curtis
Longwood,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Operations Manager
First Watch Daytime Cafe
01.2019 - 11.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
Server Shift Leader
First Watch Daytime Cafe
03.2017 - 01.2019
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Cashier
Publix
06.2015 - 03.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Completed inventory counts and ordered merchandise.
Education
Associate of Science - Sociology
Seminole State College of Florida
Sanford, FL07.2023
Skills
- Market Growth
- Accounting Techniques
- Staff Management
- Microsoft Office
- Staff Training
- Financial Management
Timeline
Operations Manager
First Watch Daytime Cafe
01.2019 - 11.2023
Server Shift Leader
First Watch Daytime Cafe
03.2017 - 01.2019
Cashier
Publix
06.2015 - 03.2017
Associate of Science - Sociology
Seminole State College of Florida
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