Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
6
6
years of professional experience
Work History
Service Technician
Bergstrom
Neenah, Wisconsin
09.2021 - Current
Provided technical support to customers over the phone and in person.
Maintained accurate records of service calls, repairs, and parts used.
Diagnosed problems and determined solutions for various customer issues.
Conducted preventive maintenance on a variety of machines and systems.
Repaired faulty components such as motors, pumps, valves, switches.
Troubleshot electrical circuits using schematics and diagrams.
Replaced worn or damaged parts with OEM replacements as necessary.
Inspected equipment for proper operation and safety hazards prior to use.
Assembled components into complete systems following blueprints or other instructions.
Tested repaired items to ensure functionality before returning them to customers.
Followed all safety protocols while performing work in potentially hazardous environments.
Cashier/Cook
Noodles & Company
Menomonee Falls, WI
03.2019 - 07.2021
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Followed company security procedures for handling large sums of money.
Education
Associate of Applied Science - Automotive Engineering
Fox Valley Technical College
Appleton, WI
06-2023
Skills
Time tracking
Technical Support
Hand tools proficiency
Preventive Maintenance
Equipment Troubleshooting
Customer Service
Valid Driver's License
Troubleshooting and diagnosis
HVAC Systems
Project Management
Heavy Lifting
Work with Minimal Supervision
Warranty repair
Equipment Inspection
System Installation
Timeline
Service Technician
Bergstrom
09.2021 - Current
Cashier/Cook
Noodles & Company
03.2019 - 07.2021
Associate of Applied Science - Automotive Engineering
Fox Valley Technical College
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