Dedicated professional with strong problem-solving skills and a focus on passenger safety. Experienced in optimizing routes and enhancing customer service in fast-paced environments.
Work History
Lyft Driver
8 Years 2 Months
Lyft | 06.2018 - Current
Ensured passenger safety through adherence to traffic regulations and vehicle maintenance protocols.
Provided exceptional customer service by addressing passenger inquiries and resolving issues promptly.
Navigated efficiently using GPS technology to optimize routes and reduce wait times for passengers.
Monitored vehicle performance and conducted regular inspections to maintain operational readiness and safety standards.
Developed strategies to enhance ride-sharing efficiency, resulting in improved driver utilization rates.
Mail Carrier
3 Years
USPS | 10.2021 - 10.2024
Delivered mail efficiently across designated routes, ensuring timely service.
Operated postal vehicles safely and adhered to traffic regulations.
Managed customer inquiries and resolved issues with professionalism.
Sorted and organized mail for optimal delivery routes and schedules.
Trained new employees on safety protocols and delivery procedures.
Pharmacy Technician
1 Year 5 Months
Sinai Hospital of Baltimore | 01.2013 - 06.2014
Dispensed medications and ensured compliance with safety protocols and regulations.
Assisted pharmacists in preparing and labeling prescriptions accurately.
Maintained inventory levels, ensuring timely replenishment of pharmaceutical supplies.
Educated patients on medication usage and potential side effects effectively.
Education
High School Diploma
Woodlawn High School | Baltimore, MD | 06-1984
Pharmacy Technician Certification
University of Maryland Medical System | Baltimore, MD | 05-1993