Fawad Rahimi
12499 folsom blvd Rancho cordova APT#142,CA
Summary
A multilingual professional with several years of diverse technological experience. A dedicated team player who is able to alternate focus efficiently between details and the larger context, as necessary. Proficient in prioritizing and completing tasks in a timely manner. Excellent listening, oral and written communications skills.
Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.
Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic.
Overview
12
12
years of professional experience
Work History
Lyft Driver
Lyft
Sacramento, CA
09.2019 - Current
- Navigated complex city routes to ensure timely passenger arrivals.
- Maintained vehicle cleanliness and safety standards for optimal passenger experience.
- Provided exceptional customer service by addressing passenger inquiries and concerns.
- Adapted to fluctuating demand patterns, optimizing ride availability during peak hours.
- Leveraged GPS technology to enhance route efficiency and minimize wait times.
- Analyzed feedback to implement improvements in service quality and operational efficiency.
- Developed strategies to enhance driver performance through training sessions and workshops.
- Delivered passengers to destinations safely and on time.
- Delivered exceptional customer service to enhance rider satisfaction and loyalty.
- Navigated efficiently through complex urban environments to optimize route planning and reduce wait times.
- Maintained vehicle cleanliness and safety standards, ensuring compliance with all regulatory requirements.
- Adapted quickly to changing traffic conditions and rider needs, demonstrating strong problem-solving skills.
- Monitored ride requests in real-time, prioritizing efficiency in pick-up and drop-off operations.
Delivery Driver
Instacart
Sacramento, CA
05.2019 - Current
- Delivered groceries efficiently to customers, ensuring timely and accurate order fulfillment.
- Navigated diverse routes using GPS technology, optimizing delivery times and reducing fuel expenses.
- Maintained communication with customers to confirm delivery details and address any issues promptly.
- Inspected vehicles regularly for maintenance needs, ensuring compliance with safety standards.
- Assisted in training new drivers on best practices for efficient delivery and customer service.
- Collaborated with the operations team to streamline processes and improve overall delivery performance.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated light trucks to deliver loads as far as 100 miles from home location.
Uber Driver
Uber Greenlight Hub
Sacramento, CA
02.2020 - 12.2024
- Navigated complex city routes to optimize ride efficiency and enhance customer satisfaction.
- Maintained vehicle cleanliness and safety standards to ensure passenger comfort and compliance with regulations.
- Provided exceptional customer service by effectively addressing passenger inquiries and concerns during rides.
- Leveraged GPS technology to monitor traffic patterns, improving timely arrivals for passengers.
Pizza Delivery Driver
Domino's Pizza
Sacramento, CA
02.2020 - 12.2020
- Delivered pizzas efficiently within specified timeframes to ensure customer satisfaction.
- Managed multiple orders simultaneously while navigating diverse routes and traffic conditions.
- Maintained accurate records of deliveries and payment transactions using POS systems.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Monitored inventory levels of pizza supplies, reporting shortages to management for timely replenishment.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Material Handler
Apple
Elk Grove, CA
06.2019 - 03.2020
- Operated forklifts and pallet jacks to transport materials efficiently across warehouse floors.
- Maintained accurate inventory records using advanced tracking systems for streamlined operations.
- Collaborated with team members to optimize material flow and reduce downtime during production cycles.
- Implemented safety protocols to ensure compliance with industry standards and reduce workplace incidents.
- Trained new hires on handling procedures, equipment operation, and safety practices for improved workforce readiness.
- Packed items into appropriate containers for shipment.
- Used hand-held scanners and physical logs to accurately track item movements.
Custodian
Facilities Management Section
U.S. Embassy Kabul Afghanistan
05.2017 - 01.2019
- Developed efficient cleaning schedules to optimize workflow and reduce downtime.
- Collaborated with team members to enhance overall facility cleanliness and presentation.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Reported damages and hazardous conditions to management for further action.
- Supported event setup and tear-down, contributing to successful school functions.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Enhanced building safety by conducting regular security checks and reporting potential hazards.
- Enhanced team productivity by leading training sessions on new equipment and cleaning techniques.
- Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
- Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
- Supported event setups and breakdowns, enabling smooth operation of school and corporate events.
- Streamlined waste management processes, promoting recycling and sustainability efforts.
- Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
- Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
Custodian
PAE
KABUL AFGHANISTAN
05.2014 - 05.2017
- Maintained cleanliness and orderliness in assigned areas, adhering to safety standards.
- Operated commercial cleaning equipment to ensure efficient facility maintenance.
- Conducted routine inspections to identify maintenance needs and address issues promptly.
- Assisted in training new custodial staff on cleaning procedures and safety protocols.
- Ensured proper inventory management of cleaning supplies, minimizing shortages or excess stock.
- Implemented best practices for waste disposal and recycling to promote sustainability efforts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Cleaned equipment and machinery to maintain in optimum working condition.
Education
High School Diploma -
Ahmad Shah Masood High School
Kabul, Afghanistan01-2013
High School Diploma -
NCE
Sacramento, CA01-2027
Skills
- Excel/word
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Safe driving practices
- Safety-focused
Languages
Hindi
Elementary
Persian
Native or Bilingual
English
Professional Working
Timeline
Uber Driver
Uber Greenlight Hub
02.2020 - 12.2024
Pizza Delivery Driver
Domino's Pizza
02.2020 - 12.2020
Lyft Driver
Lyft
09.2019 - Current
Material Handler
Apple
06.2019 - 03.2020
Delivery Driver
Instacart
05.2019 - Current
Custodian
Facilities Management Section
05.2017 - 01.2019
Custodian
PAE
05.2014 - 05.2017
High School Diploma -
Ahmad Shah Masood High School
High School Diploma -
NCE
Custom
- I have my A.T card
- and also i have my CPR. certification
- Establishing effective working relations as well as communication between persons of different nationalities and cultural backgrounds and managing time effectively under pressure.
- Speaking and writing in English, Farsi, and Pashto.
Automotive Maintenance and Repair
- Proficient in performing routine maintenance, including oil changes, brake pad and rotor replacement, spark plug replacement, and axle service.
- Skilled in diagnosing and addressing common vehicle issues.
Electrical Skills
- Foundational knowledge of electrical systems, with experience in small projects.