Sean Donovan
Sales Professional
Vernon,CT
Summary
Enthusiastic Sales professional with expertise in communication and negotiating. Driven to provide superior quality customer experience, with a proven track record in exceeding sales goals. Innovative in leveraging extensive knowledge of products, services, and enablement tools to create solutions and drive revenue growth. Highly adept at training, managing, coaching and mentoring sales and customer service associates at all levels. Experienced with overseeing day-to-day business operations, fostering relationships with customers and clients and implementing new strategies to drive growth at individual, department and organizational levels.
Overview
12
12
years of professional experience
Work History
New Entrant Supervisor - Sales Management
Foley Services
08.2019 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products. (130%+ over 4 years)
- Conducted team/department meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Evaluated performance against goals and implemented appropriate development plans.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Identified and evaluated new technologies and add-on applications to improve and optimize marketing team efforts.
- Devised content strategy and sales/marketing cadences to effectively engage target audiences.
- Optimized email campaigns to increase open and click-through rates.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Sales Consultant
Foley Services
11.2016 - 08.2019
- Proven closer in both short sales cycles as well as longer multi step, sales cycles
- Over 100% across 3 years in role, Multiple time Presidents Club and Sales Person of the Month Winner, Employee of Month
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking, attending industry events, repeat business and referrals
Chef Supervisor/Assistant Manager
Vernon Manor Healthcare
03.2011 - 11.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Led daily staff meetings to communicate expectations and review safety procedures.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Assistant Manager
Suffield Cordial Shoppe
07.2013 - 11.2016
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Field Technician (HVAC)
Food Equipment Specialists
01.2012 - 01.2013
- Communicated with customers to provide updates, gather information and resolve issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Education
Associate of Science - General Studies
Manchester Community College
Manchester, CT01.2016
Diploma - HVAC Installation And Repair
Porter And Chester Institute - Enfield
Enfield, CT10.2011
Skills
- Active Listening Skills
- Sales Strategies/Negotiation
- Sales Calls/Software Demos
- Sales and Marketing Expertise
- New Business Generation
- SalesForce
- SalesLoft
- Sales and Outreach Cadence Design
- Microsoft Office Management
- Key Performance Indicators (KPIs)
- Team/Department Meetings
Quote
'Some people dream of success, while other people get up every morning and make it happen.'
Wayne Huizenga
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
New Entrant Supervisor - Sales Management
Foley Services
08.2019 - Current
Sales Consultant
Foley Services
11.2016 - 08.2019
Assistant Manager
Suffield Cordial Shoppe
07.2013 - 11.2016
Field Technician (HVAC)
Food Equipment Specialists
01.2012 - 01.2013
Chef Supervisor/Assistant Manager
Vernon Manor Healthcare
03.2011 - 11.2018
Associate of Science - General Studies
Manchester Community College
Diploma - HVAC Installation And Repair
Porter And Chester Institute - Enfield
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