Sean Dopp
Zanesville,Ohio
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Information Security Technician
Muskingum Valley Health Centers
Zanesville
11.2023 - Current
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Provided on-call support
- Provided basic end-user troubleshooting and desktop support.
- Used diagnostic tools to identify hardware failures and replace nonfunctional components.
- Performed troubleshooting to correct computer hardware.
- Provided technical assistance to customers by troubleshooting hardware and software issues.
- Responded to incoming calls, emails and tickets from customers seeking technical assistance.
- Diagnosed and resolved technical hardware and software issues for customers over the phone or via remote access tools.
Information Security Analyst
Muskingum Valley Health Centers
Zanesville
03.2023 - 11.2023
- Analyzed network traffic and system logs to detect malicious activities.
- Administered and monitored firewalls, intrusion detection systems and antivirus software to detect risks.
- Investigated and resolved incidents of unauthorized access to sensitive information.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and implemented security policies and procedures.
- Analyzed system logs and identified potential threats or risks.
- Monitored network traffic to detect suspicious activities or policy violations.
Peer Mentor
Zane State College
Zanesville
08.2021 - 03.2023
- Shared resources, opportunities and activities to support learning and development
- Assessed students' knowledge, comprehension and study habits to track progress and set realistic goals
- Met formally, informally, in-person and virtually to offer support
- Presented and drafted various scheduling options for students to help allocate time for classes, extra work and free time
Veterans Service Representative
Ohio University Zanesville
Zanesville
04.2019 - 05.2020
- Maintained information for current and future veterans and/or thier dependents using education benefits.
- Took veterans and family on a campus tour so they knew where everything was located.
- Assisted veterans and dependents in preparing forms and documents to present claims for benefits.
- Reviewed and requested military personnel records and service verification records to determine eligibility status.
Boatswain's Mate
United States Navy
04.2013 - 10.2017
- Identify aids to navigation
- Conducted planned scheduled maintenance
- Identify ship's componets
- Demonstrate mooring abiliy
- Identify boat davit components
- Recovered man overboard
- Identify ship-related safety hazards
- Conducted monthly training for 30 sailors, and one on one training with sailors
- Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance
Education
Networking Server Operations, Associates of Applied Business -
Zane State College
05.2023
Cybersecurity, Associates of Applied Business -
Zane State College
05.2023
Communication, Bachelor of Science -
Ohio University Zanesville
12.2020
Skills
- Time management
- Attention to detail
- Teamwork
- Written and Verbal Communication
- Problem solving
- Team Leadership
- Staff education and training
- Documentation proficiency
- Developing security plans
- MS Office
- Skill Development
- Proofreading
- Critical Thinking Skills
- Remote Support
- Training abilities
- Technical Support
- Service ticket tracking
- Technical Troubleshooting
- Help Desk Support
Personal Information
- Hobbies: 3D printing, creative writing, reading, building a game world, self study on astronomy and Japanese language
- Title: Cybersecurity Analyst
References
- Emily Strainbrook, Instructor, Zane State College
- Willard Bailey, Professor, Zane State College
- Orie Everett, Boatswain's Mate First Class, United States Navy
- Jacob Powell, System Admin, Muskingum Valley Health Centers
Timeline
Information Security Technician
Muskingum Valley Health Centers
11.2023 - Current
Information Security Analyst
Muskingum Valley Health Centers
03.2023 - 11.2023
Peer Mentor
Zane State College
08.2021 - 03.2023
Veterans Service Representative
Ohio University Zanesville
04.2019 - 05.2020
Boatswain's Mate
United States Navy
04.2013 - 10.2017
Networking Server Operations, Associates of Applied Business -
Zane State College
Cybersecurity, Associates of Applied Business -
Zane State College
Communication, Bachelor of Science -
Ohio University Zanesville
Similar Profiles
Joni PethtelJoni Pethtel
Nurse Practitioner, APRN at Muskingum Valley Health CentersNurse Practitioner, APRN at Muskingum Valley Health Centers
ASHLEY D. WENSYELASHLEY D. WENSYEL
Administrator/HR Director at Legacy Health ServicesAdministrator/HR Director at Legacy Health Services
Morgan BrownMorgan Brown
Speech-Language Pathologist at Muskingum Valley Educational Service CenterSpeech-Language Pathologist at Muskingum Valley Educational Service Center
Daniel SchneiderDaniel Schneider
Regional Director, I&I Access and Patient Services at PfizerRegional Director, I&I Access and Patient Services at Pfizer
Treyjen ButlerTreyjen Butler
Assistant Customer Service Coordinator at Kroger Co. Columbus DivisionAssistant Customer Service Coordinator at Kroger Co. Columbus Division