Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sean Eberwein

Summary

Highly motivated team player with a proven ability to inspire and manage diverse individuals towards a common goal. Possesses strong analytical, organizational, and customer service skills. Demonstrates exceptional attention to detail and consistently meets deadlines. Extensive knowledge in planning, shipping, warehouse management, and inventory systems. Successfully manages daily schedules of shipments and deliveries while maintaining a comprehensive understanding of all aspects of warehouse operations with fifteen years of experience. A results-driven operations professional with a track record of streamlining processes and driving operational excellence. Known for creating a collaborative team environment and consistently achieving organizational objectives. Reliable and adaptable, bringing strong analytical and problem-solving skills to the table.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sr. Operations Manager

Communications Test Design, Inc.
11.2023 - 01.2025
  • Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives
  • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
  • Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations
  • Ensure day-to-day management and associate activities are in alignment with the location safety strategy
  • Provide associates with communication, training, feedback, and direction to ensure safe performance
  • Ensure compliance with all applicable regulatory agencies and company policies and procedures
  • Provide complete oversight to building inventory and inventory teams

Branch Manager

Communications Test Design, Inc.
05.2021 - 11.2023
  • Responsible for P&L/Budget management for entire operation 4M dollars revenue ETC
  • Supervise and motivate a staff of 50 managers, employees and temporary workers
  • Ensure that customer's service expectations are met, including achieving all KPI's and quality performance goals
  • Communicate and interact with customers and various internal functional departments to resolve issues, capitalize on opportunities and improve business and service performance
  • Generate, cultivate and communicate ideas for continual improvement of processes and activities across all areas of the operation
  • Prepare various reports and analyses as required by the customer or internal organizations
  • Research and reconcile forecasted financial results with posted General Ledger results as part of the Monthly Close Process
  • Support and ensure compliance with company safety programs and initiatives as well as all applicable OSHA and state workplace safety laws
  • Ensure compliance with all building security requirements

Operations Manager

Communications Test Design, Inc.
11.2020 - 05.2021
  • Responsible for the operations from receiving to shipping overseeing 110+ employees daily on second shift
  • Reviewing hourly PPL with supervisors and section heads for all areas, improving day over day profitability
  • Accomplished startup of Memphis' new team of B2C fulfillment Feb.2021; given one week to train two shifts from receiving, inventorying, building cartons, kitting product and shipping final product to customers
  • Successfully launched the project the following week and investigated any technical difficulties we encountered along our way to completion
  • Accomplished improvement of PPL and moral at AT&T Rialto Apr.2021
  • I worked with 3rd shift and focused on test PPL, worked with operators up to managers on improvements and communication skills
  • Developed Excel tools for traceability of PPL and planning of headcount, the team continues to exceed their goal averaging 98% PPL per day
  • Moral increased with the implementation of the new tools

Sr. Warehouse Logistics Manager

Communications Test Design, Inc.
08.2019 - 11.2020
  • Improved to 100% on-time delivery by network courier companies to Spectrum Distribution Centers (Tier 1s) 08/19 to 11/20
  • Accomplished startup of new business opportunity of Apple TV fulfillment with Spectrum customer
  • Assisted with building improvements; primary focus on security upgrade, lay out and process flow of Apple TV fulfillment
  • 100% on-time delivery of Apple TV fulfillment since launching 05/20, original launch date was set as 06/20
  • Accomplished completion of High-Pile storage plan with final approval from city of Ontario Fire Marshal
  • Volunteered with Portland facility move of VeriFone product from Lincoln, CA
  • Site closure; training individuals on receiving and inventory management

Warehouse Logistics Manager

Communications Test Design, Inc.
11.2017 - 08.2019
  • Maintained 100% on-time delivery by network courier companies to AT&T Distribution Centers and Reverse Logistic warehouses 11/17 to 10/18
  • Tasked with layout and setup of new business opportunity of Forward Logistics with AT&T customer
  • Assisted with development of new OLP WMS processes and laid out process flow of Forward Logistics with continuous improvements to the WMS
  • Oversee the movement, distribution and storage of materials within Forward Logistics
  • The average inventory dollar amount is $70 million per month
  • Prepare worker schedules and ensure warehousing and distribution workers follow safety rules, especially PIT drivers
  • Completed C-TAPT self-assessment and audit for Ontario and Rialto in 2018

Logistics Supervisor

Communications Test Design, Inc.
09.2016 - 11.2017
  • Began with managing NPI's inbound and outbound samples from OEM's and DC's
  • Tasked with development and bring up of Shipping and Receiving within CTDI takeover of previous building occupancies
  • Process orders with 100% on-time delivery by network of courier companies to AT&T warehouses 02/17 to 11/17
  • Develop and initiate monthly reports having required shipment timelines, corporate metrics
  • Lead training, career development and enrichment of all department associates
  • Completed C-TAPT self-assessment and audit for Ontario in 2017

Order Manager

Celestica
01.2011 - 09.2016
  • Managed all deliveries to and from NPI facility
  • Worked closely with DIRECTV customer as well as OEMs while performing 10 container AQL sampling of new product
  • Coordinated visits of numerous OEMs while New Product Introduction was auditing their product
  • Planned each sample to be tested following FIFO rules
  • Improved process flow and layout using Auto-CAD
  • Well versed with all testing performed on DIRECTV products, as well as Low Noise Block (LNB)
  • Performed HASS testing on LNBs

Education

Diploma - Automotive Technology

Universal Technical Institute (UTI)
Rancho Cucamonga, California

Certificate - Computers

Riverside Community College
Riverside, California

High School Diploma -

Rubidoux High School
Riverside, California

Skills

  • Leadership Coaching
  • Six Sigma
  • Microsoft Excel
  • Customer Service
  • Quality Assurance Optimization
  • EPA Certified Section 609
  • Problem-solving
  • Branch operations management
  • Operations management
  • Shipping and receiving
  • Profit and loss management

Accomplishments

  • Achieved cycle count accuracy 99.95% through effectively helping with process improvement within order fulfillment.
  • Achieved merging of three buildings into one by completing well planned movement of shipments from San Diego and Redlands into new building in Rialto all with accuracy and efficiency.
  • Achieved 25% growth of revenue year over year through effectively working with external customer on their concerns.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of over 100 staff members.

Certification

  • Leadership Coaching
  • Six Sigma
  • Microsoft Excel
  • Customer Service
  • Quality Assurance Optimization
  • EPA Certified Section 609

Timeline

Sr. Operations Manager

Communications Test Design, Inc.
11.2023 - 01.2025

Branch Manager

Communications Test Design, Inc.
05.2021 - 11.2023

Operations Manager

Communications Test Design, Inc.
11.2020 - 05.2021

Sr. Warehouse Logistics Manager

Communications Test Design, Inc.
08.2019 - 11.2020

Warehouse Logistics Manager

Communications Test Design, Inc.
11.2017 - 08.2019

Logistics Supervisor

Communications Test Design, Inc.
09.2016 - 11.2017

Order Manager

Celestica
01.2011 - 09.2016

Certificate - Computers

Riverside Community College

High School Diploma -

Rubidoux High School

Diploma - Automotive Technology

Universal Technical Institute (UTI)
Sean Eberwein