Sean Ferguson
Belleville,IL
Summary
Dedicated security professional with a strong background in incident reporting and relationship building. Known for exceptional customer service and the ability to effectively respond to emergencies, ensuring safety and security for all personnel.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
St Louis, MO
02.2026 - Current
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to identify and address potential security issues.
- Coordinated with emergency services during alarms and incidents.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Provided excellent customer service while interacting with visitors and employees on-site.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Collaborated with team members to implement safety protocols and improve response times.
Transit Security Officer
Bi-State Development
St Louis, MO
10.2025 - 02.2026
- Monitored transit facilities to ensure compliance with safety protocols and regulations.
- Conducted regular inspections of equipment and vehicles to identify potential security risks.
- Assisted in emergency response procedures, maintaining readiness for various situations.
- Collaborated with law enforcement agencies to report suspicious activities and incidents.
- Provided customer service support, addressing passenger inquiries and concerns effectively.
- Documented daily activities and incidents in detailed reports for management review.
- Assisted vulnerable passengers in navigating the transit system, demonstrating empathy and understanding toward their individual needs.
- Detected potential threats by closely observing passenger behavior and identifying suspicious activity within the transit system.
- Worked alongside local law enforcement agencies during joint operations, fostering a strong partnership for the betterment of transit security.
Security Officer
Allied Universal Security Services
St Louis, MO
02.2025 - 10.2025
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Assisted in enforcing access control procedures to regulate entry into secured areas.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the top priority.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Kitchen Manager
Coffee Stamp
St Louis, MO
10.2024 - 01.2025
- Trained and supervised kitchen staff, enhancing team performance and productivity.
- Implemented efficient food preparation processes, improving service speed and quality.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Managed kitchen operations, ensuring compliance with health and safety regulations.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Security Officer
Allied Universal Security Services
St Louis, MO
02.2024 - 10.2024
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while interacting with visitors and employees on-site.
Line Cook
Pappo's Pizzeria And Pub
Fairview Heights, IL
10.2022 - 06.2024
- Prepared high-quality dishes according to established recipes and presentation standards.
- Collaborated with team members to ensure timely service during peak hours, enhancing customer satisfaction.
- Maintained cleanliness and organization of kitchen workstations to meet health and safety regulations.
- Monitored inventory levels and communicated needs to management for efficient stock replenishment.
- Assisted in training new kitchen staff on food preparation techniques and safety protocols.
- Managed cooking stations during busy shifts, ensuring consistent quality and adherence to recipes.
- Prepared multiple orders simultaneously during peak periods with a high accuracy, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Shift Leader
Hardee's
Belleville, IL
05.2019 - 01.2023
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Trained new team members on operational procedures and customer service excellence.
- Implemented inventory management practices to reduce waste and maintain stock levels.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Monitored cash handling processes, ensuring accuracy in transactions and deposits.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Belleville TownShip HighSchool East
Belleville, ILNo Degree - Physics
Murray State University
Murray, KYSkills
- Security guard license
- Incident documentation
- Surveillance techniques
- Security operations
- Emergency response
- Surveillance techniques
- Superior customer service
- Conflict de-escalation
- Relationship building and management
- Detail-oriented
Certification
- Licensed Security Officer - 2022-2026
Timeline
Security Officer
Allied Universal Security Services
02.2026 - Current
Transit Security Officer
Bi-State Development
10.2025 - 02.2026
Security Officer
Allied Universal Security Services
02.2025 - 10.2025
Kitchen Manager
Coffee Stamp
10.2024 - 01.2025
Security Officer
Allied Universal Security Services
02.2024 - 10.2024
Line Cook
Pappo's Pizzeria And Pub
10.2022 - 06.2024
Shift Leader
Hardee's
05.2019 - 01.2023
High School Diploma -
Belleville TownShip HighSchool East
No Degree - Physics
Murray State University