Sean Foley

• Subject matter expert and advisor in dealing with warranty claim issues.
• Assisted sales teams with technical expertise during presentations, leading to increased conversions from prospects to customers
• Managed budgets for various projects while maintaining strict adherence to financial constraints, resulting in cost-efficient outcomes
• Contributed insights into competitor offerings, aiding in the development of unique value propositions that set our products apart

• Direct supervision of the entire sales floor
• Direct supervision of department leads throughout the entire store to ensure all store departments are in compliance and working order
• Highly proficient in store, Netsuite, Orchid, NICS and the ATF website
• Approved and authorized submitter of NFA forms
• Proficient in customer service across all departments
• Collaborated with all departments to solve customer related issues
• Supervised opening and closing procedures
• Part of the management team in helping conflict resolution and decision making
• Part of the management team that conducts interviews of prospective employees

• Enhanced customer service satisfaction with fast, knowledgeable service
• Able to handle fast and friendly service to handle all needs and concerns with customers
• Proficient in Orchid, ATF and LEEP systems and other software programs in our industry
• Collaborated across departments to resolve customer-related issues
• Remained current on new marketing campaigns to respond appropriately to marketing related questions

• Led and managed a regimental level infantry training (1250 personnel) as the senior enlisted advisor and operational planner
• Ensured performance proficiency and character development of SNCO's and NCO's through continuous direct supervision, mentorship, and leadership by example
• Incorporated innovative and powerful tactical planning and operation scaling to bolster organizational success
• Fostered positive relationships with industry partners and other service branches, leveraging connections to implement strategic plans
• Interpreted and explained organizational policies to the entire unit and regulatory bodies
• Bolstered internal operations through improved decision making and workflows
• Held a Secret Clearance TS eligible

Managed and led a highly skilled team of instructors, matter experts and staff for the Field Medical Training Battalion, the Navy/Marine Corps premier school house for combat medics

• Maintained government documents for OSHA and Bureau of Worker's Compensation for civilian staff members
• Enhanced overall safety through improved training programs and safety equipment
• Trained over 4,500 students in combat medical and tactical scenarios contributing to the combat readiness of the Marine Corps
• Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere

• Served as a combat instructor at the Advanced Infantry Training Battalion, The Marine Corps highest level unit for tactical training
• Support physical, mental and social development of students using hands-on activities and projects
• Put together new instructional programs with complete outlines and lesson plans
• Approached and solved problems with initiative and sound judgment

• Led and managed a platoon of infantry Marines in multiple combat deployment cycles
• Prepared personnel for deployment to multiple combat zones with challenging and dynamic training courses
• Developed NCOs into decisive leaders skilled in inspiring and managing personnel
• Enforced accountability with zero losses for more than 2.5 million dollar budget of critical equipment and weapon systems
• Analyzed threats based on current information, historical data and battle projections
• Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations