Sean Foley
Middlefield,USA
Summary
Aspiring to advance in claims management by leveraging my expertise as a Licensed CT Property & Casualty (P & C) All Lines Claims Adjuster, with a focus on professional development and leadership opportunities.
Overview
10
10
years of professional experience
Work History
Remote Territory Insurance Claim Representative
Travelers
06.2022 - Current
- Company Overview: I am currently working for Travelers as a Remote Territory Insurance Claim Professional.
- Handle personal and business property insurance claims from start to finish, becoming an expert on coverage.
- Utilize technology for virtual inspections and efficient claims management.
- Maintain clear communication with policyholders, and contractors.
- Specialize in handling business insurance claims, with a focus on efficiency and customer satisfaction.
Property Claims Adjuster
Travelers
03.2020 - 06.2022
- Provides exceptional service while assisting customers in the handling of their first-party property claims.
- Investigated property damage, evaluated repair costs, and negotiated settlements.
- Worked closely with contractors and customers to ensure quality service and satisfaction.
- Provided excellent customer service, and maintained compliance with regulations.
Customer Service Representative
Travelers
04.2018 - 03.2020
- Gained valuable experience in handling first notice of loss claims, and providing exceptional customer service.
- Honed skills in effectively managing customer inquiries.
- Ensured a positive, efficient experience for clients.
- Nominated for the “In-Synch Award” for exceptional customer service.
Route Manager
Best Cleaners
Middletown, USA
01.2015 - 04.2018
- Plan and coordinate events at businesses and Best's stores to sell the home delivery service.
- Motivate team members to achieve weekly 'New Start' goals.
- Organize and scan orders each day for all delivery routes.
- Submit daily reports on pick-ups and deliveries, and a weekly report of total earnings.
- Respond to customer complaints, and prepare claims for damaged garments.
- Named Employee of the Year for 2016.
- Member of the winning team in the 2016 sales contest.
Education
Criminal Justice -
Central Connecticut State University
01.2013
Diploma -
Middletown High School
01.2011
Skills
- Decision making
- Conflict resolution
- Customer service
- Investigative skills
- Proprietary business systems
- Microsoft products
- Xactimate
Timeline
Remote Territory Insurance Claim Representative
Travelers
06.2022 - Current
Property Claims Adjuster
Travelers
03.2020 - 06.2022
Customer Service Representative
Travelers
04.2018 - 03.2020
Route Manager
Best Cleaners
01.2015 - 04.2018
Criminal Justice -
Central Connecticut State University
Diploma -
Middletown High School
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