Open To Work
Sean Fusco
Portland
Work Preference
Summary
Skilled claims management specialist with expertise in risk assessment and documentation processing. Focused on enhancing client satisfaction through strategic coverage recommendations and effective customer relationship management. Committed to delivering impactful solutions that drive results.
Overview
1
1
Certification
5
5
years of professional experience
Work History
ADA Insurance Specialist
Freelacer
Remote, Portland
01.2025 - Current
- Managed client insurance claims and processed documentation efficiently.
- Collaborated with underwriters to assess risk and determine policy terms.
- Provided expert guidance to clients on coverage options and policy changes.
- Analyzed market trends to recommend adjustments in coverage offerings.
Heating Service Technician
Tonys Burner Services
Portland
01.2025 - Current
- Installed heating systems in residential and commercial properties.
- Collaborated with clients to understand their heating needs and preferences.
- Provided exceptional customer service while addressing client inquiries and concerns.
MCD Community Health Worker
Eastport Health Care
Machias
06.2023 - 02.2025
- Conducted health screenings and assessments for community members in need.
- Coordinated outreach programs to educate the public on health resources.
- Assisted clients in navigating healthcare systems and accessing services.
BHH Case Manager
AMHC
Marshfield
07.2024 - 01.2025
- Coordinated client assessments to identify service needs and develop care plans.
- Communicated with healthcare providers to ensure timely support for clients.
- Assisted clients in navigating community resources and services available to them.
State Certified Peer Recovery Coach
Healthy Acadia
Machias
01.2022 - 07.2024
- Monitored client progress and tailored plans to meet evolving needs, fostering personal growth.
- Supported clients through challenging times by offering emotional guidance and unconditional acceptance, promoting resilience.
- Educated clients on healthy lifestyle choices and self-care practices.
- Facilitated access to resources and referrals for additional support services, enhancing client care.
Education
Associate of Applied Science - Human Services
University of Maine At Augusta
Maine05-2024
Bachelor of Science - Addiction Counseling
University of Maine At Augusta
Maine06-2026
Skills
- Coverage recommendations
- Risk assessment
- Regulatory compliance
- Coverage recommendations
- Risk assessment
- Regulatory compliance
- Policy compliance
- Data management
- Problem solving
- Claims management
- Regulatory compliance
- Data management
Certification
- MHRT/C Community Case Management License
- SMART Recovery Facilitator
- CPRC
- PSS
- MCD CHW and Supervisor
Accomplishments
- Deans List Fall 2022 and 2025
- Presidents List Summer 2023 and 2024
- Rising Scholar 2024
Timeline
ADA Insurance Specialist
Freelacer
01.2025 - Current
Heating Service Technician
Tonys Burner Services
01.2025 - Current
BHH Case Manager
AMHC
07.2024 - 01.2025
MCD Community Health Worker
Eastport Health Care
06.2023 - 02.2025
State Certified Peer Recovery Coach
Healthy Acadia
01.2022 - 07.2024
Associate of Applied Science - Human Services
University of Maine At Augusta
Bachelor of Science - Addiction Counseling
University of Maine At Augusta