Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Accomplishments
References
Timeline
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SEAN GEORGE

Pembroke Pines,FL

Summary

Results-driven Security and IT Specialist with over 5 years of experience in fraud prevention, systems administration, and information security. Proficient in leveraging advanced security tools, including SIEM and EDR, as well as virtualization technologies such as VMware. Skilled in developing solutions using Python on the Azure platform, with a strong focus on automating processes and enhancing security posture. Certified in CompTIA Security+ and Microsoft Azure Developer (AZ-204), I am eager to apply my technical expertise in roles like Systems Administrator, Security Specialist, and Azure Developer.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Fraud Specialist I

TSYS GLOBAL PAYMENTS INC.
06.2022 - Current
  • Led the development and deployment of a SIEM solution, improving real-time fraud detection by 30%.
  • Leveraged EDR tools to proactively identify and mitigate potential security threats, resulting in a 25% reduction in fraud-related losses.
  • Developed Python scripts to automate routine fraud monitoring tasks, reducing manual effort by 40% and increasing the accuracy of transaction monitoring.
  • Managed VMware environments for secure, scalable infrastructure. Implemented Hyper-V for virtualization, optimizing resource allocation, and reducing operational costs by 15%.
  • Troubleshooted hardware and software issues related to component and application failures through execution of commands in order to diagnose, correct and remediate errors. Increasing operational runtime by 90%.

Customer Service Representative

DOORS SECURITY CARIBBEAN
06.2018 - 10.2021
  • Coordinated cross-functional team efforts to streamline the sales process of security solutions, leading to a 20% increase in operational efficiency.
  • Successfully resolved 95% of product and service complaints on the first call, enhancing customer trust and loyalty.
  • Developed and delivered training materials to help customers understand complex security systems, improving customer satisfaction scores by 15%.

Education

Bachelor of Science - Major in Computer Science

WESTERN GOVERNORS UNIVERSITY
05-2027

High School Diploma -

LICEO FORMACION EDUCACION PERSONALIZADA
11-2018

Skills

  • Security And Systems Administration
  • SIEM
  • EDR
  • VMware and Hyper-V
  • Virtualization technologies
  • Programming And Automation
  • Python
  • Oracle SQL/ SQLPlus/MySQL
  • Database Administration
  • Automation scripts
  • Azure environments
  • Technical support and customer service
  • Information security principles
  • TCP/IP, DNS and DHCP Networking
  • Remote Desktop
  • Network Configuration and Security
  • Microsoft Suite
  • Communication And Leadership
  • Verbal communication
  • Written communication

Certification

  • CompTIA Security+ (SY0-601)
  • Microsoft Certified: Azure Developer Associate (AZ-204)
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • Microsoft Certified: Endpoint Administrator Associate (MD-102)

Projects

SQL - Database Administration | SQL- Based Inventory Management System Project.

Developed a relational database for multiple simulated departments comprising an array of information and created complex queries to retrieve, restrict, filter, combine, alter data among other comprehensive commands and use of syntax in order to generate sales reports, track inventory levels and monitor reorder points for a business. Increasing the utilization and performance of the database by 90%.

Information Security & Technology | Security Hardening and Virtualized Environment Project.

Designed and implemented a virtualized lab environment using VirtualBox to simulate a corporate network, configuring compliance based standards related to encryption services such as TLS 1.2, access control and memory allocation for different generations of virtual machines. Enhancing system speed and resource management by 70%.

   

Languages

  • English, Native
  • Spanish, Native
  • Indonesian, Upper Intermediate

Accomplishments

Interim - SECRET

References

References available upon request.

Timeline

Fraud Specialist I

TSYS GLOBAL PAYMENTS INC.
06.2022 - Current

Customer Service Representative

DOORS SECURITY CARIBBEAN
06.2018 - 10.2021

Bachelor of Science - Major in Computer Science

WESTERN GOVERNORS UNIVERSITY

High School Diploma -

LICEO FORMACION EDUCACION PERSONALIZADA
SEAN GEORGE