Sean Glass
Product/Project Manager
San Diego,CA
Summary
Product Manager with over 7 years of successful experience in Business Consulting and Project Management. Recognized consistently for excellence in building Internet Technologies. Skills in team leadership and performance optimization strengthened via training as a Project Management Professional (PMP).
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Director of Delivery
BVA
San Diego, CA
02.2021 - 09.2021
- Managed a $10mm portfolio across 40+ clients and a team of 8 project managers
- Refined processes for implementing third-party technologies, leading to a 40% uptick in partner-led sales
- Created a go-to-market plan for subscription services, yielding $200k in sales over six months
- Revised the language in our Statements of Work to improve BVA's negotiating power when contractual issues arose
Senior Strategist
BVA
San Diego, CA
11.2019 - 01.2021
- Drove the product roadmap for a $50mm+ revenue/year company, yielding a 12% improvement in revenue YoY
- Spearheaded the Black Friday-Cyber Monday campaign for an audio company, leading to a YOY increase in revenue of 225% YoY
- Implemented a plan to reduce the number of cancellations in a subscription cohort, improving retention rates by 8%
Senior Project Manager
BVA
San Diego, California
11.2017 - 11.2019
- Drove project success for 60+ clients through timelines, budget, and scope management for many e-commerce initiatives, including platform migrations, website redesigns, and A/B Testing
- Re-aligned the feature development process to follow scrum guidelines, achieving a 50% decrease in time to complete Quality Assurance testing
Project Manager
Fictive Kin
Washington, DC
01.2017 - 10.2017
- Collaborated on a new revenue stream for an education startup by developing an online platform to host mobile gaming applications
- Developed a financial growth model and digital marketing strategy for a "to do" app, setting a goal to increase conversion rates by 3%
Human Capital Consultant
Deloitte Consulting LLC
Washington, DC
07.2014 - 01.2017
- Developed 6,000+ technical requirements with 50+ end users for a workforce planning system
- Administered Salesforce training to 100+ employees, improving the agency’s average call handle time by 5% in the first 3 weeks
- Optimized pricing strategies on a winning $3m proposal through quantitative market analysis in real property management
Education
Bachelor of Arts - International Studies
Johns Hopkins University
Baltimore, MD 08.2010 - 05.2014
Skills
Product development
Excellent Communication
Project lifecycle management
Analytical and Critical Thinking
Certification
Achievements: PMP Certified, Winner of 2021 SCALE Start-up Competition, Featured Writer on Subscription Payments Blog
Timeline
Director of Delivery
BVA
02.2021 - 09.2021
Senior Strategist
BVA
11.2019 - 01.2021
Senior Project Manager
BVA
11.2017 - 11.2019
Project Manager
Fictive Kin
01.2017 - 10.2017
Human Capital Consultant
Deloitte Consulting LLC
07.2014 - 01.2017
Bachelor of Arts - International Studies
Johns Hopkins University
08.2010 - 05.2014