Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sean Glass

Product/Project Manager
San Diego,CA

Summary

Product Manager with over 7 years of successful experience in Business Consulting and Project Management. Recognized consistently for excellence in building Internet Technologies. Skills in team leadership and performance optimization strengthened via training as a Project Management Professional (PMP).

Overview

7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Director of Delivery

BVA
San Diego, CA
02.2021 - 09.2021
  • Managed a $10mm portfolio across 40+ clients and a team of 8 project managers
  • Refined processes for implementing third-party technologies, leading to a 40% uptick in partner-led sales
  • Created a go-to-market plan for subscription services, yielding $200k in sales over six months
  • Revised the language in our Statements of Work to improve BVA's negotiating power when contractual issues arose

Senior Strategist

BVA
San Diego, CA
11.2019 - 01.2021
  • Drove the product roadmap for a $50mm+ revenue/year company, yielding a 12% improvement in revenue YoY
  • Spearheaded the Black Friday-Cyber Monday campaign for an audio company, leading to a YOY increase in revenue of 225% YoY
  • Implemented a plan to reduce the number of cancellations in a subscription cohort, improving retention rates by 8%

Senior Project Manager

BVA
San Diego, California
11.2017 - 11.2019
  • Drove project success for 60+ clients through timelines, budget, and scope management for many e-commerce initiatives, including platform migrations, website redesigns, and A/B Testing
  • Re-aligned the feature development process to follow scrum guidelines, achieving a 50% decrease in time to complete Quality Assurance testing

Project Manager

Fictive Kin
Washington, DC
01.2017 - 10.2017
  • Collaborated on a new revenue stream for an education startup by developing an online platform to host mobile gaming applications
  • Developed a financial growth model and digital marketing strategy for a "to do" app, setting a goal to increase conversion rates by 3%

Human Capital Consultant

Deloitte Consulting LLC
Washington, DC
07.2014 - 01.2017
  • Developed 6,000+ technical requirements with 50+ end users for a workforce planning system
  • Administered Salesforce training to 100+ employees, improving the agency’s average call handle time by 5% in the first 3 weeks
  • Optimized pricing strategies on a winning $3m proposal through quantitative market analysis in real property management

Education

Bachelor of Arts - International Studies

Johns Hopkins University
Baltimore, MD
08.2010 - 05.2014

Skills

    Product development

Excellent Communication

Project lifecycle management

Analytical and Critical Thinking

Certification

Achievements: PMP Certified, Winner of 2021 SCALE Start-up Competition, Featured Writer on Subscription Payments Blog

Timeline

Director of Delivery

BVA
02.2021 - 09.2021

Senior Strategist

BVA
11.2019 - 01.2021

Senior Project Manager

BVA
11.2017 - 11.2019

Project Manager

Fictive Kin
01.2017 - 10.2017

Human Capital Consultant

Deloitte Consulting LLC
07.2014 - 01.2017

Bachelor of Arts - International Studies

Johns Hopkins University
08.2010 - 05.2014
Sean GlassProduct/Project Manager