Sean Gorby
North Ridgeville,OH
Summary
Proven to enhance customer satisfaction and maintain high sanitation standards, I bring a track record of reliability from my time at Speedway Gas Station. My expertise in allergen awareness and exceptional interactive communication skills have consistently improved team efficiency and customer loyalty.
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Overview
4
4
years of professional experience
Work History
Deli Associate
Shakers IGA
09.2023 - 10.2024
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Store Associate
Auntie Annes
08.2021 - 09.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Gas Station Attendant
Speedway Gas Station
11.2022 - 07.2023
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
Fast Food Employee
Raising Canes Ohio
06.2020 - 03.2021
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
- Resolved customer complaints professionally, maintaining a positive brand image for the restaurant.
Education
Bachelor of Science - Environmentalism
LCCC
Elyria, OH08-2026
High School Diploma -
Olmsted Falls High School
Olmsted Falls05-2022
Skills
- Cleanliness and sanitation
- Allergen awareness
- Reliability and punctuality
- Equipment safety
- Equipment use
- Interactive communication skills
- Hospitality service expertise
- Sanitation and safety standards
- Concise time management
Timeline
Deli Associate
Shakers IGA
09.2023 - 10.2024
Gas Station Attendant
Speedway Gas Station
11.2022 - 07.2023
Store Associate
Auntie Annes
08.2021 - 09.2023
Fast Food Employee
Raising Canes Ohio
06.2020 - 03.2021
Bachelor of Science - Environmentalism
LCCC
High School Diploma -
Olmsted Falls High School
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