Sean Hughes
Saratoga Springs,NY
Summary
Fast and pleasant Restaurant Busser comfortable working in fast-paced dining rooms. Skilled at providing quick table turnovers and service staff assistance. Dedicated to supplying guests with clean, comfortable dining experiences. Driven Busser with [Number] years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Busser
Cantina Saratoga
04.2022 - Current
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Reset and cleaned tables quickly to prepare for new customers.
- Assisted with bussing tables and cleaning up spills.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
White Cap
Saratoga Springs Race Track
07.2021 - 08.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Accommodated special seating requests for guests to enhance satisfaction.
- Relayed guest comments or suggestions to manager on duty for further action.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
High School Diploma -
Saratoga Springs High School
Saratoga Springs, NYSkills
- Dining Room Organization
- Quality Assurance
- Turning Tables
- Food Waste Disposal
- Heavy Lifting
- Food Sanitation
- Eagle Scout
- Teamwork and Collaboration
- Team Leadership
- Emergency Response
- Friendly, Positive Attitude
- Safety Guidelines and Procedures
Accomplishments
- Supervised team of 11 staff members.
- Documented and resolved a old broken sign which led to a new sign and improved sign at kelley park Ballsto spa
Certification
- First Aid/CPR Certified
- BSA lifeguard Certified
Eagle Scout
Eagle Scout is the highest rank in the Scouts BSA program of the Boy Scouts of America. It requires 21 merit badges, Scout Spirit, service, and leadership. The medal and badge recognize the achievements of the Scout. Only 6 percent of boy scouts make it to the eagle scout rank.
Timeline
Restaurant Busser
Cantina Saratoga
04.2022 - Current
White Cap
Saratoga Springs Race Track
07.2021 - 08.2021
High School Diploma -
Saratoga Springs High School
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