Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sean Humphrey

Kenmore

Summary

Dedicated professional with expertise in customer service and lawn maintenance. Proven ability to enhance property appearance and boost customer satisfaction through attention to detail and efficient workflows.

Overview

19
19
years of professional experience

Work History

Lawn Ranger

Self Employed
Clinton, WA
03.2017 - Current
  • Managed over 20 properties regularly.
  • Enhanced property appearance through regular mowing, edging, and trimming of lawns.
  • Boosted curb appeal for client properties with meticulous lawn care services including mowing, edging, trimming, raking leaves, mulching beds.
  • Demonstrated proficiency in operating various types of lawn care equipment such as mowers, trimmers, blowers, hedge trimmers.
  • Elevated overall property appearance through attention to detail when performing routine landscape maintenance duties.
  • Achieved timely completion of assigned tasks through effective prioritization and efficient use of resources.

Supervisor

Red Apple Markets
Langley, WA
03.2007 - 03.2024
  • Oversaw daily operations to ensure efficient store performance and customer satisfaction.
  • Trained and mentored staff on best practices in customer service and product knowledge.
  • Collaborated with management to establish sales goals and promotional strategies for increased revenue.
  • Ensured compliance with health and safety regulations, maintaining a safe shopping environment for customers and employees.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Covered employee breaks as needed.
  • Covered shifts when staffing issues arose.
  • Counted cash drawers at the end of shift and reset them for the next day.
  • Balanced the safe for the morning Supervisor

Education

High School Diploma -

Mark Morris High School
Longview, WA
06-2004

Skills

  • Team leadership qualities
  • Training and mentoring
  • Quality control measures
  • Budgeting and finance
  • Decision-making capacity
  • Marketing and promotion
  • Lawn maintenance expertise
  • Customer service
  • Attention to detail
  • Driven and determined
  • Task delegation
  • Using hand tools

Interests

  • Connecting with local employers to find a satisfying job experience
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Creating my own music and enjoy the whole creative process involved
  • Using my e-scooter to explore around the area and run errands

Timeline

Lawn Ranger

Self Employed
03.2017 - Current

Supervisor

Red Apple Markets
03.2007 - 03.2024

High School Diploma -

Mark Morris High School