Sean Jackson
North Bend,OR
Summary
Detail-oriented professional with expertise in casino compliance enforcement and security training development. Successfully maintained compliance with regulatory standards while fostering strong relationships with law enforcement to ensure a safe environment. Prepared to leverage skills to support organizational security objectives.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Security Administrator
Ko-Kwel Casino Resort
North Bend, Oregon
11.2021 - Current
- Collaborated with law enforcement during incidents and investigations.
- Contributed to development of strategies that enhanced security measures at the casino.
- Maintained a string working relationship with local law enforcement, Tribal Police, Tribal staff, and multiple leads of all company departments.
- Trained casino staff on emergency procedures and safety protocols.
- Developed security reports detailing daily operations and incidents.
- Ensured compliance with applicable federal, state, and local laws pertaining to compliance, safety, and security standards.
- Maintained up-to-date knowledge of relevant gaming regulations governing security and casino operations.
- Created relevant training documents for general and management security staff.
- Drafted and maintained internal and external gaming policies and procedures to uphold gaming compliance and integrity.
- Audited, created, proofread and maintained training documents, daily report entries, incident reports, medical forms, restricted patron documentation, assigned company locker documentation, security equipment and various security documentations.
- Assumed role of acting manager during management's absence.
- Instructed, maintained and created various trainings to include radio etiquette, CPR, First Aid, BLS, personnel training, report writing skills, and training daily entry writing skills.
Senior Security Officer
Ko-Kwel Casino Resort
North Bend, Oregon
08.2021 - 11.2021
- Trained new security personnel on policies, procedures, and daily duties, enhancing team readiness.
- Collaborated with local and federal law enforcement agents during on-property incidents to ensure effective response.
- Supervised Security shifts during management absence, ensuring continuity of operations and consistent service standards.
- Assisted, trained, and performed machine and table drops while maintaining strict adherence to internal controls and regulatory requirements.
- Filled additional roles to maintain operations and support team efficiency.
Security Officer
Ko-Kwel Casino Resort
North Bend, Oregon
02.2020 - 08.2021
- Maintained a safe, clean, and guest‑friendly environment by identifying hazards and reporting concerns to supervisors and the Safety Committee.
- Enforced casino policies and gaming regulations, including ID verification for guests appearing under 21.
- Conducted patrols of casino property, CEDCO facilities, and Tribal offices, documenting suspicious activity, drug use, and policy violations.
- Monitored banned individuals and coordinated with departments when trespassers were identified.
- Provided verbal and physical interventions to stop altercations and restore order while following proper chain of command.
- Generated detailed written reports for security‑related incidents involving guests, employees, and property.
- Supported department operations by stepping into additional duties as needed to maintain smooth and efficient workflow.
- Responded to medical emergencies and supported incident stabilization with accurate communication and documentation.
- Performed dispatch duties during routine operations, drills, and emergency situations, coordinating guidance for guests and employees.
Fisherman/Delivery Driver
Fisherman's Choice LLC
Salinas, California
02.2014 - 11.2019
- Supported commercial fishing operations on the ocean and onshore, assisting with catch handling and preparation for distribution.
- Loaded, unloaded, and processed fish and seafood products for delivery to wholesalers and restaurants across California.
- Maintained quality and freshness standards while handling perishable products in fast‑paced, time‑sensitive conditions
- Built and maintained strong professional relationships with executive chefs and owners at five‑star restaurants, luxury resorts, and high‑end culinary programs, ensuring reliable delivery and product quality.
- Picked up product directly from fishing vessels and transported it safely to wholesale buyers and local restaurants.
- Operated company vehicles for regional deliveries, ensuring timely, accurate, and temperature‑appropriate transport.
Cashier
Target
Brighton, Colorado
07.2014 - 03.2015
- Managed cash register and balanced cash drawers daily.
- Processed customer transactions efficiently.
- Handled returns and exchanges following store policies.
- Collaborated with team members to improve service delivery.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Consistently exceeded RedCard enrollment goals by engaging guests, identifying needs, and clearly communicating program benefits.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier
CVS Pharmacy
Salinas and Punedale, California
09.2010 - 06.2014
- Processed customer transactions efficiently at CVS Pharmacy.
- Assisted customers with product inquiries and recommendations.
- Ensured store cleanliness and organization for a pleasant shopping experience.
- Stocked shelves and maintained inventory levels throughout the store.
- Handled returns and exchanges following store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Various Schooling Locations
California06-2008
Some College (No Degree) - Psychology
Monterey Penninsula College
Monterey, CASome College (No Degree) - Psychology
Hartnell College
Salinas, CASkills
- Security policy writing
- Incident response management
- Casino compliance enforcement
- Security training development
- Risk assessment strategies
- Law enforcement collaboration
- Excellent writing skills
- Excellent oral communication
- Excellent problem solving skills
Certification
BLS instructor
Timeline
Security Administrator
Ko-Kwel Casino Resort
11.2021 - Current
Senior Security Officer
Ko-Kwel Casino Resort
08.2021 - 11.2021
Security Officer
Ko-Kwel Casino Resort
02.2020 - 08.2021
Cashier
Target
07.2014 - 03.2015
Fisherman/Delivery Driver
Fisherman's Choice LLC
02.2014 - 11.2019
Cashier
CVS Pharmacy
09.2010 - 06.2014
High School Diploma -
Various Schooling Locations
Some College (No Degree) - Psychology
Monterey Penninsula College
Some College (No Degree) - Psychology
Hartnell College