Dedicated Shift Leader with proven skills in team management and customer satisfaction. Expertise in training staff and maintaining service quality, ensuring a safe and efficient work environment.
Work History
Shift Leader
1 Year 11 Months
Four Brothers Pizza | 08.2024 - Current
Supervised staff during peak hours to maintain service quality and efficiency.
Trained new employees on operational procedures and customer service standards.
Managed inventory levels, ensuring timely restocking of supplies to meet demand.
Resolved customer complaints promptly, enhancing overall satisfaction and retention.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Cook
1 Year 7 Months
Zaxbys | 01.2023 - 08.2024
Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
Collaborated with team members to streamline food preparation processes for efficiency.
Implemented time-saving techniques that improved meal service speed during peak hours.