Sean Johnson
Summary
Human resources professional with over 15 years experience in HR management. Skilled in team leadership, compliance, and strategic planning. Proven track record in successfully managing teams, while enhancing employee engagement.
Overview
13
13
years of professional experience
Work History
Sr. People Ops Manager
FedEx Logistics
Memphis, TN
09.2024 - Current
- Responsible for leading the day-to-day activities of the HR functions for assigned facilities.
- Oversees a team of six direct reports, including four exempt and two non-exempt employees.
- Demonstrates knowledge of HR practices, guidelines and regulations to monitor and provide advice regarding compliance with all employment laws, regulations, and FedEx policies, procedures, and processes.
- Partners with other professionals and managers to develop and/or facilitate programs to support business objectives, corporate programs and individual development.
- Collaborates with operational business partners and others to develop strategic plans and actions to reduce voluntary turnover to goal and increase employee engagement.
- Responsible for pay review recommendations and providing guidance to managers on pay guidelines and sound pay recommendations.
- Reviews all associated documents to ensure that all human resources policies and guidelines are adhered to
- Handles complex employee relations issues from inception through resolution
- Responds to employee inquiries regarding policies such as FMLA, STD, LTD, ADA, company benefits, and employee programs
- Lead, guide, and provide strategic oversight to the training team in designing, developing, and delivering training programs
- Maintains current legally compliant HR policies and procedures, ensuring they are clearly communicated and distributed throughout the company.
People Ops Manager Lead (Concurrent)
FedEx Logistics
Memphis, TN
04.2020 - 05.2024
- Led the full cycle staffing development and execution process for talent acquisition, including applicant sourcing, recruiting, screening, interviewing, compensation and employee onboarding.
- Partnered with Sr. People Ops Manager to facilitate the implementation of key HR initiatives
- Involved in projects to deliver guidance and assistance to managers.
- Oversaw hundreds of high-volume positions requisitions through robust recruiting strategies and event/career fair organization
- Acted as a liaison between HR staff and senior leadership
- Partnered with other professionals and managers to develop and/or facilitate programs to support business objectives, corporate programs and individual development
Ops Manager (Concurrent)
FedEx Logistics
Memphis, TN
02.2013 - 03.2020
- Led and developed a high-performing team of 20+ direct reports, enhancing productivity by 30% through effective coaching and training.
- Implemented effective business tactics and strategies to ensure the operation produce quality services to customers.
- Ensured corporate security policy as well safety methods and programs are implemented, maintained, and adhered to.
- Worked closely with employees to improve work relationships, build moral, increase productivity and retention.
Sr. HR Generalist (Concurrent)
Department Of Defense
Memphis, TN
03.2019 - 09.2024
- Served as subject matter expert on all HR related policies, procedures, and regulations.
- Provided guidance and training to lower grade HR staff.
- Identified complex employees’ issues, and works closely with other supporting departments, as needed, to find resolutions to issues.
- Served as a liaison between employees and management teams, addressing concerns, answering questions, and providing guidance on policies/procedures when needed.
- Ensured compliance with labor laws and regulations.
- Evaluated HR processes and systems for opportunities to improve performance.
- Analyzed HR metrics to drive strategic decision-making and improve overall departmental performance.
- Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
Talent Acquisition Specialist (Concurrent)
Keurig Dr. Pepper
Memphis, TN
01.2014 - 08.2019
- Developed, executed and continuously managed innovative sourcing strategies to create and maintain a steady pipeline of passive candidates.
- Coordinated phone interviews and new hire orientations, enhancing the onboarding process for new employees.
- Facilitated the recruitment of top talent by screening hundreds of applicants, conducting in-depth interviews, and successfully negotiating offers that led to a 20% increase in acceptance rates.
- Handled high-volume positions requisitions through robust recruiting strategies and event/career fairs.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
Education
Bachelor’s Degree - Human Resources Management
MBA Candidate - undefined
Skills
- Employment Law & Compliance
- Full-Cycle Recruitment and Selection
- Employee Relations
- Workday/LinkedIn Recruiter
- Proficient with Microsoft Applications
- Team Leadership & Staff Development
- Strategic Planning & Execution
- Process Improvement
- Training and Development
- Experience with Predictive Index Assessments
College Internship
Carlise Corporation - Human Resources Assistant
Memphis, TN
06/2007 – 05/2009
- Processed and reviewed employment applications to evaluate qualifications or eligibility of applicants
- Supported multiple functions across the HR organization
- Organized, maintained, and updated employee files for 3000+ employees
HRIS
Workday, Oracle, ADP, Kronos, Kenexa Brassring, Great Plains
Timeline
Sr. People Ops Manager
FedEx Logistics
09.2024 - Current
People Ops Manager Lead (Concurrent)
FedEx Logistics
04.2020 - 05.2024
Sr. HR Generalist (Concurrent)
Department Of Defense
03.2019 - 09.2024
Talent Acquisition Specialist (Concurrent)
Keurig Dr. Pepper
01.2014 - 08.2019
Ops Manager (Concurrent)
FedEx Logistics
02.2013 - 03.2020