Sean J. Sanders

While onboard and acting as systems administrator helped simplified troubleshooting processes by creating detailed documentation for system configurations, and procedures while also insuring the best possible practices through monthly and weekly trainings for over 20 sailors. I also provisioned approximately 50 workstations software, and hardware for use onboard for ship personal, following established security policies. As well as manage user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel, and high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.

While working onboard as a IT Technician while maintaining the role of helpdesk technician processed, reviewed, and formatted over 150 mission critical messages. While also assisted in troubleshooting efforts by responding to trouble tickets relating to onboard components, such as the removal, replacement, and repairs of old or damage CAT 5 cabling or workstation components. As well as ensuring the proper destruction and removal of hardware components such as SSDs and HHDs hard drives, disc drives, and battery's from ships workstations through team of four.