Sean King
Management
Riverview,FL
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Assistant Manager of Operations
Diesel Direct
Tampa, FL
01.2019 - 03.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Increased volume of deliveries by over 300% in two years
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed shift reports to understand current numbers and trends.
- Investigated and resolved departmental non-conformances.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Manager
On-Site Fuel Service
Tampa, FL
01.2018 - 11.2018
- Maintained sale volume of over 175,000 gallons per week
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Education
No Degree - Secondary Education
Roberts Wesleyan College
Rochester, NYSkills
- Supplier Monitoring
- Goal Setting
- Assignment Delegation
- Team Leadership
- Department Oversight
- Focus and Follow-Through
- Staff Scheduling
- Performance Assessment
- Records Organization and Management
- Customer Relations
- Inventory Tracking and Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Assistant Manager of Operations
Diesel Direct
01.2019 - 03.2021
Assistant Manager
On-Site Fuel Service
01.2018 - 11.2018
No Degree - Secondary Education
Roberts Wesleyan College
Similar Profiles
Reginald DouglasReginald Douglas
Hazmat Tanker Driver at Diesel DirectHazmat Tanker Driver at Diesel Direct
Kevin KennedyKevin Kennedy
Sales Manager at Diesel Direct/K.W. Rastall OilSales Manager at Diesel Direct/K.W. Rastall Oil
Andre BeardAndre Beard
Operations Manager at Diesel Direct WestOperations Manager at Diesel Direct West