Sean Knox
Take 5 Oil Change
College Station
35
years of professional experience
Dynamic professional with extensive experience in store operations and customer service management. Proven ability to enhance team performance through effective staff training and development. Skilled in scheduling and time management, ensuring operational efficiency while maintaining high-quality standards and customer satisfaction.
Work History
Assistant Shop Manager
7 Months- Supported daily operations by managing customer interactions and scheduling appointments efficiently.
- Assisted in training new staff on service protocols and safety procedures.
- Coordinated inventory management to ensure availability of essential supplies and equipment.
- Implemented effective communication strategies among team members to enhance workflow efficiency.
- Monitored service quality standards, ensuring compliance with company policies and regulations.
Commercial Driver
10 Months- Operated delivery vehicles safely to transport merchandise to local stores.
- Conducted vehicle inspections and performed minor maintenance to ensure operational efficiency.
- Loaded and unloaded products while adhering to safety guidelines and best practices.
- Maintained accurate records of deliveries and inventory management for operational transparency.
- Utilized GPS technology for efficient route planning to optimize delivery times and reduce fuel consumption.
- Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
- Adapted quickly to changing schedules and routes, ensuring customer satisfaction through reliable service.
Rideshare Driver
2 Years 3 Months- Ensured passenger safety through adherence to traffic laws and company policies.
- Maintained vehicle cleanliness and functionality, addressing minor repairs proactively.
- Provided exceptional customer service, enhancing rider experience and satisfaction.
- Navigated efficiently using GPS technology to optimize route planning and reduce wait times.
Quality Control Inspector
6 Years 3 Months- Conducted thorough inspections of materials and products to ensure compliance with quality standards.
- Implemented process improvements that enhanced product quality and reduced defects.
- Collaborated with production teams to resolve quality-related issues promptly and effectively.
- Trained new staff on inspection procedures, safety protocols, and quality assurance methodologies.
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
GM Stocker
5 Years 9 Months- Stocked and binned merchandise
- Provided quality customer service
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Route Manager
9 Months- Directed daily routing operations to optimize delivery schedules and enhance customer satisfaction.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Visited customers and customer sites to evaluate and resolve safety issues.
Lab Animal Technologist
11 Years 4 Months- Mentored junior technologists in best practices and emerging technologies.
- Coordinated inventory supplies and equipment to maximize team productivity.
- Delivered exceptional customer support by resolving technical issues promptly and effectively, leading to increased client satisfaction and retention.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Supervised workers in special project and biohazard areas
- Coordinated the use of sterilization of equipment in and out of the biohazard area
Animal Caretaker
4 Years 9 Months- Supervised daily animal care routines, ensuring optimal health and well-being of shelter animals.
- Developed and implemented enrichment programs to enhance animal behavior and socialization.
- Trained new staff on proper animal handling, safety protocols, and shelter procedures.
- Coordinated vaccination schedules and medical treatments in collaboration with veterinary professionals.
- Led volunteer training sessions to promote effective teamwork in animal care initiatives.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
Education
No Degree - Wildlife Ecology
High School Diploma
Skills
Store operations
Staff training and development
Scheduling and time management
Customer service
Customer engagement
Health and safety
Task delegation
Employee scheduling
Time management
Problem-solving
Attention to detail
Multitasking
Organizational skills
Customer service management
Computer skills
Microsoft Word
Basic Math
Data Collection
Timeline
Assistant Shop Manager
Take 5 Oil Change
01.2026 - CurrentRead More
Commercial Driver
AutoZone
03.2025 - 01.2026Read More
Rideshare Driver
Uber
06.2022 - 09.2024Read More
Quality Control Inspector
NOV Grant Prideco
07.2014 - 10.2020Read More
GM Stocker
Walmart
09.2008 - 06.2014Read More
Route Manager
Schwan's Home Service
12.2007 - 09.2008Read More
Lab Animal Technologist
Texas A&M University
07.1996 - 11.2007Read More
Animal Caretaker
Brazos Animal Shelter
09.1991 - 06.1996Read More
Texas A&M University
No Degree from Wildlife Ecology
Read More
Bryan High School
High School Diploma
Read More