Summary
Overview
Work History
Education
Skills
Timeline
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Sean Lampkin

White Plains,NY

Summary

Outgoing Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Looking to bring excitement and enthusiasm to a Healthcare Office long-term.

Overview

9
9
years of professional experience

Work History

Practice Coordinator

LifeStance Health
04.2024 - Current
  • Greet and checking patients/out in a courteous manner
  • Confirm testing appointments/Send Email Reminders
  • Provide patients with intake paperwork, evaluate for completion and accept electronic forms into the EHR system.
  • Collect copays, deductibles, co-insurance and any balances owed
  • Assist patients with Vsee Access and Patient Portal
  • Office Upkeep
  • General office duties; receiving mail, scanning and faxing
  • EHR system: AdvancedMD

Practice Coordinator

ProClinix Sports Physical Therapy & Chiropractic
10.2023 - 01.2024
  • Greet patients as they enter the clinic
  • Answer the phone promptly and efficiently
  • Scheduling appointments
  • Verifying insurance/obtaining authorization
  • Register new patients
  • Collect copays and balances owed
  • Scanning/Faxing
  • EMR: Clinicient

WPPA Office Assistant

Scarsdale Medical Group
05.2023 - 09.2023
  • Scheduled and confirmed patient appointments
  • Received patient records and documents; patient demographics; scanning
  • Answered telephone, relayed messages, and provided information when necessary. Maintained files and assist establishing office systems.
  • Operated related office equipment
  • Fulfill organizational responsibilities as assigned including respecting/promoting patient rights; responded appropriately to emergencies; communicated concerns/problems relating to patients and/or staff with immediate care
  • Collaborated and communicated with healthcare team.

Patient Services Representative

Motion Sports Medicine
05.2018 - 05.2023
  • Greet patients in person and on the telephone in a professional, courteous manner. Answered incoming calls, scheduled appointments and filed medical records. Verified insurance eligibility and coverage for patients.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Assisted administrative director with office management.
  • Built and maintained positive working relationships with patients and staff. Managed patient registration process, confirming data accuracy and completeness. Took copayments and compiled daily financial records.
  • Balanced deposits and credit card payments each day.
  • Entered patient demographic and insurance data into electronic medical record system. Handled customer service inquiries in person, via telephone and through email.
  • EHR sytems: Clinicient, InsightGo and EPIC

Head Cashier

Five Below
12.2016 - 04.2018
  • Helped customers complete purchases and locate items.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed both cash and card purchases and returns.
  • Maintained stock to meet expected customer demand.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.

File Clerk

PrimeSource Building Products Inc.
08.2016 - 10.2016
  • Removal of staples/paperclips from documents
  • Scan documents onto USB Flash Drive
  • Transfer from USB to computer

Customer Service Representative

Eastern Account Systems
09.2015 - 02.2016
  • Inbound/Outbound Calls (50+ calls/day)
  • Customer Service
  • Collect payments/Set up payment arrangements
  • Data Entry

Education

Associate of Science - Health Information Management

The College of Westchester
White Plains, NY
09.2016

Skills

  • Provide great customer service
  • Clear communication
  • Organized
  • Detail oriented
  • Medical Office Experience
  • EMR Systems: Clinicient, EPIC, InsightGo and AdvancedMD

Timeline

Practice Coordinator

LifeStance Health
04.2024 - Current

Practice Coordinator

ProClinix Sports Physical Therapy & Chiropractic
10.2023 - 01.2024

WPPA Office Assistant

Scarsdale Medical Group
05.2023 - 09.2023

Patient Services Representative

Motion Sports Medicine
05.2018 - 05.2023

Head Cashier

Five Below
12.2016 - 04.2018

File Clerk

PrimeSource Building Products Inc.
08.2016 - 10.2016

Customer Service Representative

Eastern Account Systems
09.2015 - 02.2016

Associate of Science - Health Information Management

The College of Westchester

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