Sean Mau
Insurance Specialist
Phoenix,AZ
Summary
Influential Insurance Sales Agent with eleven years of experience customizing insurance programs, explaining features and advantages while developing successful marketing strategies. Motivated and forward-thinking professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting, sales and team managment.
Overview
9
9
years of professional experience
2
2
Certificates
Work History
Insurance Sales Representative
USAA Insurance
Phoenix, AZ
01.2020 - Current
- Serviced military members and their families by reviewing existing insurance programs to suit individual client needs by analyzing specific requirements and financial means.
- Consistently maintaining high performance percentages and being nominated and awarded twice for top performer out of eight teams.
- Appointed by management to become team leader for meetings and individual coaching sessions to help colleagues improve on service, verbiage, and product knowledge.
- Lead our team to become the top in the whole director group multiple consecutive months.
- Top performer for multimillion dollar umbrella policies and having protection based conversations.
Driver
Lyft
Phoenix, AZ
01.2019 - 01.2020
- Providing exceptional customer service while maintaining a 5.0 rating from all 2,057 rides.
- Achieving every additional income bonus set for driver challenges and weekend bonuses.
- Working an average of 13 hour shifts to maintain top driver rating and income.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Insurance Sales Representative
State Farm
Phoenix, AZ
08.2013 - 01.2019
- Serviced policies for current and potential clients while providing additional products for their current and future financial needs.
Obtained license for life, health, auto, and home insurance within one month. - Awarded title of Senior Sales Representative within three months of starting with State Farm.
- Maintained title for most life insurance policies sold in one day and sold in one month for over 14 consecutive months.
- Lead the office team into submitting the most auto loan/refinance applications in our sales territory.
- Team leader for office and supervisor of new hires and training.
- Helped agents generate new leads by prospecting at local businesses bi-weekly.
- Worked every other Saturday to close monthly sales quotas and service clients.
- Involved in monthly management meetings with Agent and Sales Director to improve customer service needs and cross selling to maintain territory production.
Education
No Degree - Business
Lone Star College System
Spring, TX 05.2001 -
High School Diploma -
Boulder Creek High School
Anthem, AZ 05.2001 -
Skills
Account retention
Account management
Business growth
Product knowledge
Policy understanding
Asset protection
Large account management
Life insurance
Auto insurance
Certification
Property and Casualty License
Timeline
Insurance Sales Representative
USAA Insurance
01.2020 - Current
Driver
Lyft
01.2019 - 01.2020
Life and Health License
02-2017
Property and Casualty License
09-2013
Insurance Sales Representative
State Farm
08.2013 - 01.2019
No Degree - Business
Lone Star College System
05.2001 -
High School Diploma -
Boulder Creek High School
05.2001 -