Sean Mau
Insurance Specialist
Phoenix,AZ
Summary
Influential Insurance Sales Agent with eleven years of experience customizing insurance programs, explaining features and advantages while developing successful marketing strategies. Motivated and forward-thinking professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting, sales and team managment.
Overview
9
9
years of professional experience
2
2
Certificates
Work History
Insurance Sales Representative
USAA Insurance
Phoenix, AZ
01.2020 - Current
- Serviced military members and their families by reviewing existing insurance programs to suit individual client needs by analyzing specific requirements and financial means.
- Consistently maintaining high performance percentages and being nominated and awarded twice for top performer out of eight teams.
- Appointed by management to become team leader for meetings and individual coaching sessions to help colleagues improve on service, verbiage, and product knowledge.
- Lead our team to become the top in the whole director group multiple consecutive months.
- Top performer for multimillion dollar umbrella policies and having protection based conversations.
Driver
Lyft
Phoenix, AZ
01.2019 - 01.2020
- Providing exceptional customer service while maintaining a 5.0 rating from all 2,057 rides.
- Achieving every additional income bonus set for driver challenges and weekend bonuses.
- Working an average of 13 hour shifts to maintain top driver rating and income.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Insurance Sales Representative
State Farm
Phoenix, AZ
08.2013 - 01.2019
- Serviced policies for current and potential clients while providing additional products for their current and future financial needs.
Obtained license for life, health, auto, and home insurance within one month. - Awarded title of Senior Sales Representative within three months of starting with State Farm.
- Maintained title for most life insurance policies sold in one day and sold in one month for over 14 consecutive months.
- Lead the office team into submitting the most auto loan/refinance applications in our sales territory.
- Team leader for office and supervisor of new hires and training.
- Helped agents generate new leads by prospecting at local businesses bi-weekly.
- Worked every other Saturday to close monthly sales quotas and service clients.
- Involved in monthly management meetings with Agent and Sales Director to improve customer service needs and cross selling to maintain territory production.
Education
No Degree - Business
Lone Star College System
Spring, TX 05.2001 -
High School Diploma -
Boulder Creek High School
Anthem, AZ 05.2001 -
Skills
Account retention
Certification
Property and Casualty License
Timeline
Insurance Sales Representative
USAA Insurance
01.2020 - Current
Driver
Lyft
01.2019 - 01.2020
Life and Health License
02-2017
Property and Casualty License
09-2013
Insurance Sales Representative
State Farm
08.2013 - 01.2019
No Degree - Business
Lone Star College System
05.2001 -
High School Diploma -
Boulder Creek High School
05.2001 -
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