Sean McCarthy
Tacoma,WA
Summary
Attached is my resume, detailing skills and practical experience. I believe it shows that I am dedicated to the team and have demonstrated the ability to build on acquired hands-on technical knowledge of a company’s products and processes to achieve the company’s goals. I have been recognized for using technical aptitude, team building and quality improvement techniques to increase high quality production and have been able to use a passion for Customer service and innovation to promote products and create new solutions to problems. I enjoy using diverse skills, am always eager to gain knowledge, and am more than willing and able to travel as needed. I have been told that I am trustworthy, dependable, enthusiastic and easy to work with, flexible and show a strong work ethic. Results-driven Technical Sales Specialist known for productivity and efficient task completion. Possess deep understanding of complex technical product solutions, effective sales strategies, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring seamless integration of technical solutions to meet diverse client needs. Prioritize clear, persuasive presentations and keen market insight to drive sales and foster meaningful client relationships.
Overview
14
14
years of professional experience
Work History
Technical Sales Specialist
Samuel Coding and Labeling
01.2024 - Current
- Manage and prospected book of business for industrial customers west of Mississippi River.
- Delivered innovative technical solutions with exceptional customer service to ensure relationship longevity.
- Collaborated closely with clients to offer tailored solutions while maintaining confidentiality.
- Employed a hands-on approach to sales, prioritizing customer success at all times.
- Ensured technical support received necessary information for timely resolution of client issues.
Pacific Coast Sales Manager
Ska Fabricating
Durango, CO
01.2017 - 12.2023
- Promoted from building sub-assemblies to manufacturing to supervisor and ultimately into my current role as the Pacific Coast Sales Manager.
- Being an effective Sales Manager uses my in-depth knowledge of packaging processes and equipment and the ability to envision streamlined solutions for existing and new customers.
- I travel extensively, working closely with partners to provide solutions to hundreds of customers with a high level of confidentiality and confidence.
- 1.5 years in project management
- 1 year shop floor management
- ½ year as tech support/customer satisfaction specialist
- 3 years sales- 1 year inside sales, 2 years outside sales.
Mechanic/Manufacturing Representative
Boeing
11.2011 - 05.2017
- Mechanic/Assembler: Drilling close tolerance holes and assembled varied parts onto the 777 airplane.
- Promoted to inter-shop communications in the 777 program, utilizing skills in strong attention to detail in data entry, management, and internal customer service.
- Project specialist: In recognition of imagination and innovation, I was asked to join a project to improve the initial quality of workmanship in our specific department.
- On a separate project, my team invented and implemented into standard operating procedure (with the input of 2nd and 3rd tier managers) a tool that reduced expenditures by over $20,000 per airplane (resulting in a minimum of $1.04 million in savings the first year it was implemented).
Education
Associate Applied Science - Auto Body Technology
Renton Technical College
05.2012
Skills
- Customer service and support
- Client relations management
- Verbal and written communication
- Research proficiency
- Conflict management and resolution
- Adaptability and flexibility
- Willingness to learn
- Office administration skills
- Customer interaction strategies
- Windows and MacOS proficiency
- Data entry accuracy
- Attention to detail
- CRM expertise
- Time management techniques
- Organizational skills
- Methodical approach
- Thoroughness in tasks
- Machinery and technical knowledge
- Manufacturing processes
Training
- Lean 101
- 5s Leadership & Implementation
- Problem Solving
- Problem Solving Results (Closing the Gap)
- Principles & Qualities of Genuine Leadership
- Providing Constructive Feedback
- Developing Others
- Giving Recognition
- Planning for Performance Discussions
- Clarifying Performance Expectations
- Correcting Performance Problems
- Conducting Performance Reviews
Timeline
Technical Sales Specialist
Samuel Coding and Labeling
01.2024 - Current
Pacific Coast Sales Manager
Ska Fabricating
01.2017 - 12.2023
Mechanic/Manufacturing Representative
Boeing
11.2011 - 05.2017
Associate Applied Science - Auto Body Technology
Renton Technical College
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