Sean McSweeney
19 Sylvia Drive West Islip,NY
Summary
Talented in diagnosing and resolving system issues to maintain schedules and meet needs of diverse productions. Manages time well and works great with both technical and non-technical personnel. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
8
8
years of professional experience
Work History
Customer Service Specialist
Sherwin-Williams Commercial Paint Store
Plainview, NY
09.2023 - Current
- Answered incoming customer inquiries regarding product and service information.
- Provided assistance to customers in navigating website, placing orders, and resolving complaints.
- Performed data entry of customer orders into the company's order management system.
- Maintained a high level of professionalism while interacting with customers via phone or email.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
- Helped customers open accounts, make deposits, update information and carry out range of routine actions.
Stage Crew Member
In The Groove Band
East Moriches, NY
07.2022 - Current
- Prepared sets with lighting and other equipment to meet production specifications.
- Collaborated with production staff to deliver exceptional performances.
- Controlled lights, sound and A/V equipment during live productions.
- Used appropriate tools and materials in alignment with safety protocols and industry best practices.
- Placed microphones in specific locations to maximize audio quality.
- Managed day-to-day AV operations, supervising equipment removal and return.
- Maintained AV inventory and supplies and facilitated orders for new equipment.
- Checked completed work for quality and accuracy.
School Custodian
West Babylon School District
West Babylon, NY
09.2021 - 08.2023
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Discarded cardboard boxes and trash in compactors and balers.
- Moved equipment and furniture to thoroughly clean space.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Checked and stocked inventory throughout facility to meet expected demands.
Sales Associate
Long Island Drum Center
Hicksville, NY
07.2016 - 07.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Received and displayed product shipments on store retail shelves upon delivery.
- Used technology resources to assist customers in locating and selecting items.
- Adhered to company initiatives and achieved established goals.
Education
Associate of Applied Science - Marketing Management
Suffolk County Community College
Brentwood, NY01.2021
Skills
- Lighting Systems
- Equipment Troubleshooting
- Troubleshooting Equipment
- Project Coordination
- Skilled in Maintenance and Organization
- Customer Service
- Maintenance and Repair
- Social Perceptiveness
- Data Entry
- Recordkeeping
Timeline
Customer Service Specialist
Sherwin-Williams Commercial Paint Store
09.2023 - Current
Stage Crew Member
In The Groove Band
07.2022 - Current
School Custodian
West Babylon School District
09.2021 - 08.2023
Sales Associate
Long Island Drum Center
07.2016 - 07.2021
Associate of Applied Science - Marketing Management
Suffolk County Community College
Similar Profiles
Brandon LandersBrandon Landers
Forklift Palletizier Operator at Sherwin-Williams Commercial Paint StoreForklift Palletizier Operator at Sherwin-Williams Commercial Paint Store
Oscar HernandezOscar Hernandez
Bilingual Store Associate at Sherwin-Williams Commercial Paint StoreBilingual Store Associate at Sherwin-Williams Commercial Paint Store
Marshall dardenMarshall darden
Sales Associate at Sherwin-Williams Commercial Paint StoreSales Associate at Sherwin-Williams Commercial Paint Store
Essarak HuotEssarak Huot
Operations Manager at Sherwin-Williams Commercial Paint StoreOperations Manager at Sherwin-Williams Commercial Paint Store
Kimora GibsonKimora Gibson
Cashier at Burlington Coat Factory Burlington StoresCashier at Burlington Coat Factory Burlington Stores