Experienced in customer service leadership. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.
Overview
9
9
years of professional experience
Work History
Warehouse Assembler
Travis Industries Inc. - House of Fire
Everett, WA
09.2017 - 12.2018
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Followed protocols to enhance protection and maintain safe work environment.
Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
Boxed and labeled items to support assembly operations.
Unarmed Security Officer
Central Protective
Seattle, WA
01.2016 - 09.2017
Completed full building and grounds patrols to spot and investigate concerns.
Directed guests around building and answered accessibility questions.
Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
Windshield Repair Technician
Windshield Repair Network
Mountlake
02.2014 - 06.2015
Ensured safety compliance with thorough inspections of repaired windshields, confirming secure installations.
Improved customer satisfaction by providing timely and quality windshield repair services.
Maximized revenue with accurate invoicing and efficient processing of payments from customers and insurance companies.
Delivered outstanding customer experiences by exceeding expectations through punctual repair completion and follow-up support when needed.
Built trust among clients with clear explanations of repair procedures, demonstrating professionalism at all times.
Dairy Manager
Safeway
Everett, WA
03.2011 - 01.2013
Restocked cases with new merchandise and removed expired items for proper disposal.
Answered questions from customers and discussed new products placed in dairy cases.
Oversaw routine equipment maintenance tasks to ensure optimal functionality of refrigeration units within the dairy department.
Checked department signage and confirmed proper pricing, making sure sale items accurate.
Inventory management for optimal product availability and freshness.
Courtesy Clerk
Albertsons
Everett, WA
09.2009 - 03.2011
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Returned unwanted items to correct store locations and restocked shelves.