SEAN-MICHAEL Ryan SPRIGGS
Dallas,TX
Summary
Ambitious and results-driven management professional with over 5 years of experience in leading cross-functional teams, managing complex projects, and improving operational efficiency. Demonstrated expertise in client relations, process optimization, and fostering a collaborative work environment. Adept at meeting tight deadlines, exceeding expectations, and adapting quickly to shifting priorities. Proven ability to elevate team performance and enhance customer satisfaction through strategic leadership and meticulous attention to detail.
Overview
12
12
years of professional experience
Work History
Director of Photography and Video Services
Self Employed
01.2021 - Current
- Curated portfolio consistent of brands and notable talent from around the world.
- Led teams of camera operators and assistants to achieve a cohesive vision across multiple shoots and locations.
- Mentored junior team members on cinematography best practices, helping them advance their skills within the industry.
ON-SITE COMMUNITY HOA MANAGER
Seabreeze Management Company
09.2020 - 12.2020
- Enforced compliance with community regulations and guidelines
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support
- Lead Reserve Study, Budget, and overhaul of new water heater and HVAC units for the entire 100 unit building.
ASSISTANT GENERAL MANAGER
FirstService Residential, The Excelsior
10.2019 - 05.2020
- Drafted a formal Policy & Procedures manual for staff in case of emergencies.
- Assisted the GM in mediation with a large scale construction defect lawsuit.
- Role ended due to Covid Pandemic
COMMUNITY MANAGER
FirstService Residential, Angeles
02.2018 - 10.2019
- Managed portfolio of 7 community associations from Playa Vista to Long Beach
- Assisted homeowners with day to day inquiries
- Promoted twice in under 2 years
ASSISTANT COMMUNITY MANAGER
FirstService Residential, Angeles
11.2017 - 02.2018
- Worked with maintenance staff to complete timely repairs and enhancements
- Gathered proposal bids for vendors
- Supported the CM (Community Manager) by documenting all tasks and work orders
- Gathered financial, management, and task reports for board meetings
- Screened calls from tenants and homeowners and handled the flow of information the best that I could to provide optimal customer service
- Drafted meeting minutes
ASSISTANT PROPERTY MANAGER
Douglas Emmett Inc
03.2017 - 11.2017
- Managed 763 residential unit high rise & 100 commercial suites including an onsite restaurant.
- Managed time and payroll for a staff of 23 employees.
- Performed under high demands.
ASSISTANT PROPERTY MANAGER
R.W. Selby Inc
04.2015 - 03.2017
- Toured available units while maintaining the building's occupancy between 87-90%
- Compared local comps.
- promoted from leasing agent to assistant manager.
LEASING AGENT
Avalonbay Communities
03.2013 - 03.2015
- Toured property with prospective tenants and provided wealth of information in regards to its key features
- Kept detailed records of all correspondence between management and tenants
- Distributed and followed up on tenant renewal notices
- Escalated any major issues to property manager for immediate remediation
- Boosted occupancy 18% by leveraging market knowledge and successful promotional strategies
Education
Bachelor of Arts - Digital Communications And Media
California State University, Dominguez Hills
Carson, CA06-2014
Associate of Arts - Liberal Arts
Long Beach City College
Long Beach, CA06-2010
Skills
- Property maintenance
- Policy enforcement
- Online marketing strategies
- Photography and Videography
- Knowledge of Ai Systems and Programs
- Leadership & Team Management
- Project Management & Planning
- Client Relationship Management
- Budgeting & Resource Allocation
- Process Improvement & Efficiency
- Deadline Management & Multitasking
- Excellent Communication & Interpersonal Skills
- Conflict Resolution
- Strategic Planning & Execution
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Director of Photography and Video Services
Self Employed
01.2021 - Current
ON-SITE COMMUNITY HOA MANAGER
Seabreeze Management Company
09.2020 - 12.2020
ASSISTANT GENERAL MANAGER
FirstService Residential, The Excelsior
10.2019 - 05.2020
COMMUNITY MANAGER
FirstService Residential, Angeles
02.2018 - 10.2019
ASSISTANT COMMUNITY MANAGER
FirstService Residential, Angeles
11.2017 - 02.2018
ASSISTANT PROPERTY MANAGER
Douglas Emmett Inc
03.2017 - 11.2017
ASSISTANT PROPERTY MANAGER
R.W. Selby Inc
04.2015 - 03.2017
LEASING AGENT
Avalonbay Communities
03.2013 - 03.2015
Bachelor of Arts - Digital Communications And Media
California State University, Dominguez Hills
Associate of Arts - Liberal Arts
Long Beach City College
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