
Results-driven client service advisor with 10+ years of experience in customer support and sales, known for exceeding goals by 20%, building lasting relationships, and handling complaints with professionalism.
Consistently hit and exceeded sales goals by 20%.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Built relationships with customers to increase likelihood of repeat business.
Maintained and organized a customer database of over 600 clients nationwide.
Prioritized helping customers over completing other routine tasks in the store.
Contacted other store locations to determine merchandise availability.
Tate Dodge Chrysler Jeep Glen Burnie, M D - Selling used cars as well as finance and related product.
Demonstrating vehicles to customers, including taking them for drives.
Reporting to the vehicle Sales Manager on activities, reviews and analyses.
Meeting customers face to face and holding sales discussions with them.
Negotiating the terms of a sales agreement and closing sales.
Following-up in-bound telephone enquiries, walk in prospects and emails enquiries.