Professional Summary
Overview
Work History
Education
Skills
Timeline

Sean Mitchell

Braman BMW
Delray Beach,FL
Sean Mitchell
12
years of professional experience

Results-driven client service advisor with 10+ years of experience in customer support and sales, known for exceeding goals by 20%, building lasting relationships, and handling complaints with professionalism.

Work History

Client Service Advisor

10 Years 5 Months
Braman BMW | 05.2016 - Current

Consistently hit and exceeded sales goals by 20%.

Responded to customer questions and requests in a prompt and efficient manner.

Engaged with customers in a sincere and friendly manner.

Built relationships with customers to increase likelihood of repeat business.

Maintained and organized a customer database of over 600 clients nationwide.

Prioritized helping customers over completing other routine tasks in the store.

Contacted other store locations to determine merchandise availability.

Sales Consultant

1 Year 10 Months
Tate Dodge Chrysler Jeep Ram Inc | 06.2014 - 04.2016

Tate Dodge Chrysler Jeep Glen Burnie, M D - Selling used cars as well as finance and related product.

Demonstrating vehicles to customers, including taking them for drives.

Reporting to the vehicle Sales Manager on activities, reviews and analyses.

Meeting customers face to face and holding sales discussions with them.

Negotiating the terms of a sales agreement and closing sales.

Following-up in-bound telephone enquiries, walk in prospects and emails enquiries.

Education

High School Diploma

Bowie High School | Bowie, MD | 05.2005

Skills

Strong empathy
Exceptional communication
Complaint handling
Client retention strategies

Timeline

Client Service Advisor

Braman BMW
05.2016 - CurrentRead More

Sales Consultant

Tate Dodge Chrysler Jeep Ram Inc
06.2014 - 04.2016Read More

Bowie High School

High School Diploma
Read More
Sean Mitchell