SEAN M. PARK
San Diego,USA
Summary
Dynamic professional with extensive experience at Lyft and a proven track record in customer service and route optimization. Adept at managing vehicle maintenance and ensuring safety compliance, I excel in fostering positive passenger interactions. Recognized for effectively navigating complex situations, I consistently deliver exceptional results in fast-paced environments.
Overview
37
37
years of professional experience
Work History
Driver
Lyft
San Diego, USA
04.2021 - Current
- Provide exceptional customer service while ensuring a safe and comfortable ride experience for passengers
- Maintain a high rating by fostering positive interactions and addressing passenger needs efficiently
Customer Service Associate
Costco Wholesale
Chula Vista, USA
01.2016 - 01.2021
- Skilled in balancing customer demands in a fast-paced retail environment
- Proficient in cross-training across multiple departments including member services, front end (cashier), clothing, bakery, and meat department overstocking
- HAZMAT, Food Safety, and OSHA certified, ensuring compliance with safety standards
Real Estate Sales Consultant
Independency Realty
La Mesa, USA
01.2004 - 01.2012
- Provided full-service real estate consultancy for residential and investment property clients
- Conducted ongoing market research to maintain knowledge of current norms, trends, pricing levels, and opportunities
- Engaged in various marketing activities (computer, email, telephone, and face-to-face) to identify potential clients and understand their individual needs, wants, and budgets
- Evaluated available properties, providing cost/benefit analyses, and detailed information to assist clients in decision-making.
- Coordinated all aspects of real estate sales documentation, including brokerage and loan services, inspections, evaluations, and financial reporting.
- Maintained ongoing communication with clients to stay updated on their circumstances and current laws, identifying opportunities for further service
International Lead Flight Attendant (Purser)
Northwest Airlines
Los Angeles, USA
01.1988 - 01.2005
- Led a team of 17 international flight attendants, servicing the U.S., North America, Europe, and Asia
- Liaised between management and staff to manage staffing profiles, coordinate schedules, and supervise team performance daily
- Trained staff on procedural practices, adhering to strict safety regulations and customer handling protocols
- Resolved problems to ensure passenger satisfaction, accommodating unforeseen circumstances during travel
Education
Bachelor of Science - Business Administration, Emphasis in Production Operations Management
San Diego State University
San Diego, CA01.1997
Skills
- Route optimization
- Customer service
- Safety compliance
- Navigation skills
- Time management
Timeline
Driver
Lyft
04.2021 - Current
Customer Service Associate
Costco Wholesale
01.2016 - 01.2021
Real Estate Sales Consultant
Independency Realty
01.2004 - 01.2012
International Lead Flight Attendant (Purser)
Northwest Airlines
01.1988 - 01.2005
Bachelor of Science - Business Administration, Emphasis in Production Operations Management
San Diego State University