Sean Nagle
Portage,MI
Summary
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
1
1
Certification
Work History
FBO/Line Services
Duncan Aviation
Kalamazoo, MI
05.2023 - Current
- Detail-oriented Aviation Line Technician with experience supporting aircraft ground operations, ensuring safety, efficiency, and compliance with aviation standards. Skilled in aircraft marshaling, fueling, towing, and ramp coordination while maintaining strict adherence to FAA regulations and safety protocols. Proven ability to work in fast-paced environments, deliver excellent customer service, and support flight operations with precision and professionalism
- Assisted in maintaining aircraft records and documentation accuracy.
- Supported team members in daily operations and logistics coordination.
Claims Service Representative
Social Security Administration
Kalamazoo, MI
08.2021 - 01.2023
- Claims Service Representative experienced in reviewing and adjudicating claims in accordance with federal laws, policies, and procedures. Proven ability to gather and verify documentation, assess eligibility, and ensure accurate benefit determinations. Strong attention to detail with a focus on compliance, data integrity, and timely processing.
- Provided expert guidance to clients regarding eligibility requirements and application processes.
- Processed and adjudicated claims for retirement benefits, ensuring compliance with federal regulations.
Sales Representative
Peak EDM
Wixom and Kalamazoo, MI
10.2020 - 04.2021
- Results-driven Capital Equipment Sales Professional with experience selling advanced CNC machine tools, including multi-axis milling, EDM systems, and laser-based manufacturing solutions. Proven ability to manage complex, high-value sales cycles within the manufacturing sector, delivering customized machining solutions to industries such as aerospace, automotive, and medical. Skilled in consultative selling, technical product presentations, and building long-term client partnerships to drive revenue growth and operational efficiency.
- Cultivated strong relationships with clients to enhance customer loyalty and retention.
- Identified client needs and provided tailored solutions to drive sales growth.
Area Sales Manager
EOS North America
Michigan and Indiana
12.2018 - 03.2020
- Knowledgeable Capital Equipment Sales Specialist with expertise in selling technical and industrial equipment. Proven ability to translate complex product features into clear business value for clients. Skilled in needs assessment, solution-based selling, and collaborating with engineering and operations teams to deliver customized solutions.
- Managed cross-functional teams to streamline communication between sales, marketing, and customer service departments.
- Fostered strong relationships with key clients to increase customer loyalty and retention rates.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Owner
Express Printing Solutions
Kalamazoo, MI
03.2017 - 12.2018
- Entrepreneurial Additive Manufacturing Company Owner with expertise in 3D printing technologies, product development, and advanced manufacturing solutions. Proven ability to lead business operations, drive revenue growth, and deliver high-quality, customized components across multiple industries. Skilled in strategic planning, client acquisition, and scaling production while maintaining efficiency and innovation.
- Oversaw daily operations to ensure efficient workflow and high-quality production standards.
- Managed client relationships, providing tailored solutions to meet diverse printing needs.
HVAC Technician
Dan Wood Company
Kalamazoo, MI
11.2015 - 08.2017
- Skilled HVAC Technician with experience installing, maintaining, and repairing heating, ventilation, and air conditioning systems in residential and commercial environments. Proficient in diagnosing system issues, performing preventative maintenance, and ensuring optimal system performance. Committed to safety, efficiency, and delivering high-quality service to customers.
- Troubleshot HVAC systems to identify and resolve operational issues efficiently.
- Installed and maintained heating, ventilation, and air conditioning equipment according to safety standards.
- Conducted routine inspections to ensure optimal performance of HVAC systems and equipment.
- Mentored junior technicians on best practices in HVAC maintenance and repair techniques.
- Implemented preventative maintenance programs to extend the lifespan of HVAC units for clients.
Student Veteran Liaison
Veterans Affairs Office, Western Michigan University
Kalamazoo, MI
09.2014 - 04.2015
- Dedicated Student Veteran Liaison with experience supporting military-affiliated students in academic environments. Skilled in advising on educational benefits, facilitating campus integration, and connecting student veterans with resources to promote academic and personal success. Strong communicator with a commitment to advocacy, compliance, and student support services.
- Facilitated communication between veterans and university services to enhance support systems.
- Coordinated outreach programs to increase veteran engagement and resource utilization.
Non-Commissioned Officer in Charge (NCOIC)
Pennsylvania National Guard
02.2010 - 01.2012
- Experienced E-5 NCOIC in the Pennsylvania National Guard with expertise in welding, metal fabrication, and maintenance operations. Proven leader responsible for supervising and mentoring teams, managing workloads, and ensuring mission readiness. Skilled in MIG, TIG, and stick welding, interpreting technical drawings, and maintaining equipment to the highest standards. Recognized for leadership, attention to detail, and commitment to safety and operational excellence.
- Oversaw operational readiness and training exercises for personnel, ensuring compliance with military standards.
- Managed logistics and resource allocation for missions, optimizing efficiency and effectiveness of operations.
Sergeant, Battalion Welding Department Lead
U.S. Army 82nd Airborne Division
07.2005 - 12.2009
- Experienced noncommissioned officer with a background in welding and metalwork, leading teams in maintenance, repair, and fabrication operations. Proven ability to train and mentor personnel, manage workloads, and ensure adherence to safety and quality standards. Recognized for strong leadership, accountability, and mission success.
- Led team in implementing operational strategies for enhanced unit readiness and efficiency.
- Developed training programs to elevate skill levels and promote professional growth among subordinate personnel.
Education
44B (Welder/Metal Worker)
U.S. Army Advanced Individual Training
Aberdeen Proving Grounds, MarylandIntegrated Supply Management
Western Michigan University
01-2015
Precision Machine, CAD, CAM, Blueprint and Design
Middle Bucks Institute of Technology
01-2004
High School Diploma - undefined
Central Bucks East High School
01-2004
Skills
- Teamwork and collaboration
- Problem-solving
- Customer service
- Computer skills
- Multitasking and organization
- Goal-oriented mindset
- Interpersonal and social skills
- Attention to detail
- Creative and resourceful
- Client relationships
- Professionalism and etiquette
- Fast learner
Certification
- Universal EPA, NATE, CSD-1, Boiler, Minisplit, Geothermal
- U.S. Army Parachutist Badge, Combat Action Badge
Timeline
FBO/Line Services
Duncan Aviation
05.2023 - Current
Claims Service Representative
Social Security Administration
08.2021 - 01.2023
Sales Representative
Peak EDM
10.2020 - 04.2021
Area Sales Manager
EOS North America
12.2018 - 03.2020
Owner
Express Printing Solutions
03.2017 - 12.2018
HVAC Technician
Dan Wood Company
11.2015 - 08.2017
Student Veteran Liaison
Veterans Affairs Office, Western Michigan University
09.2014 - 04.2015
Non-Commissioned Officer in Charge (NCOIC)
Pennsylvania National Guard
02.2010 - 01.2012
Sergeant, Battalion Welding Department Lead
U.S. Army 82nd Airborne Division
07.2005 - 12.2009
Integrated Supply Management
Western Michigan University
Precision Machine, CAD, CAM, Blueprint and Design
Middle Bucks Institute of Technology
High School Diploma - undefined
Central Bucks East High School
44B (Welder/Metal Worker)
U.S. Army Advanced Individual Training
AWARDS & RECOGNITION
Military Honors: National Defense Service Medal, Iraq Campaign Medal (2x), Global War on Terrorism Service Medal, Army Commendation Medal (4x), Army Achievement Medal, Achievements: Achieved rank of Sergeant, Army Service Ribbon, Mechanic Badge, Driver Badge