Nathan Flood
Henderson,NV
Summary
Detail-oriented and results-driven professional with a solid background in leadership roles and effective communication. Experienced in fostering positive client relationships while ensuring operational excellence and adherence to safety standards.
Overview
3
3
years of professional experience
Work History
FBO Line Supervisor
Sphere One Aviation
Cedar City, UT
05.2025 - 08.2025
- Provided for the safe and efficient fueling of large numbers of aircraft, ranging from trainers to airliners.
- Trained new employees on aircraft fueling, fuel testing, and facility maintenance.
- Ensured top-tier maintenance of all vehicles and equipment to guarantee safe operations.
- Provided for the safety and needs of all staff members by always making myself available to help where needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Floor Manager
Brian Head Resort
Brian Head, UT
11.2024 - 04.2025
- Maintained expertise in sales point operations and product offerings.
- Assisted customers with product inquiries and purchase decisions.
- Trained new employees on sales techniques and store policies.
- Collaborated with administrative staff to optimize sales strategies and initiatives.
- Resolved customer complaints in a timely manner while ensuring excellent customer service is maintained at all times.
- Upheld safety and operational standards to ensure a safe and efficient workplace for staff and guests.
Helicopter Flight Instructor
SUU Aviation
Cedar City, UT
01.2024 - 10.2024
- Provided flight and ground instruction to new and experienced students.
- Ensured compliance with safety regulations and operational standards during training.
- Fostered positive relationships with clients by providing professional customer service.
- Made fast and decisive decisions in high-stress environments.
Admissions Assistant
SUU Aviaiton
Cedar City , UT
06.2022 - 01.2024
- Managed student records through admissions database, ensuring accuracy and efficiency.
- Served as primary contact for over 250 applicants via phone and email.
- Trained new team members on effective communications and record-keeping procedures.
- Maintained current knowledge of program offerings and changes in admission criteria.
- Facilitated transition of leadership, ensuring continuity in operations.
Education
Bachelor of Science - Aerospace
Southern Utah University
Cedar City, UT05-2026
Skills
- Customer service
- Effective communication
- Technology
- Record management
- Problem-solving
- Training and mentoring
- Teamwork
References
References available upon request.
Timeline
FBO Line Supervisor
Sphere One Aviation
05.2025 - 08.2025
Sales Floor Manager
Brian Head Resort
11.2024 - 04.2025
Helicopter Flight Instructor
SUU Aviation
01.2024 - 10.2024
Admissions Assistant
SUU Aviaiton
06.2022 - 01.2024
Bachelor of Science - Aerospace
Southern Utah University