Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sean O'Brien

Fresno,CA

Summary

Dynamic Safety Educational Trainer at Wright Tree Services with expertise in training needs analysis and course development. Proven ability to enhance learning retention through engaging instructional materials and interactive workshops. Skilled in public speaking and creative problem solving, fostering a culture of continuous improvement and mentoring staff for increased productivity.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Safety Educational Trainer

Wright Tree Services
01.2022 - Current
  • Developed and facilitated training programs for diverse learner groups.
  • Assessed training needs through surveys and performance evaluations.
  • Created engaging instructional materials to enhance learning retention.
  • Monitored participant progress, providing feedback and support as needed.
  • Collaborated with management to align training with organizational goals.
  • Implemented new training methods, improving overall program effectiveness.
  • Mentored junior trainers, fostering a culture of continuous improvement.
  • Utilized learning management systems to track training completion and outcomes.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Facilitated team-building exercises to foster collaboration between department members.
  • Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
  • Developed comprehensive evaluation system to measure training effectiveness and inform future improvements.
  • Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
  • Established and maintained quality control standards.
  • Developed job-specific competencies and performance standards.
  • Utilized incident management tools to track and document resolution progress, ensuring compliance with standards.
  • Conducted root cause analysis for recurring incidents, driving proactive measures to mitigate risks.
  • Developed and maintained knowledge base articles to support incident resolution and training initiatives.
  • Facilitated post-incident reviews, capturing lessons learned to inform future response strategies.
  • Monitored system performance metrics, identifying anomalies and initiating corrective actions promptly.
  • Trained new team members on incident response procedures and best practices, fostering a culture of continuous improvement.
  • Mitigated potential risks by conducting regular audits of security policies, processes, and systems.
  • Supported management decision-making with accurate and timely reporting on incident trends and patterns.

Police Officer

New Hampshire
03.2015 - 10.2019
  • Enforced laws and regulations to maintain public safety and order.
  • Conducted routine patrols to deter criminal activity and ensure community safety.
  • Responded promptly to emergency calls, assessing situations and providing assistance.
  • Collaborated with community organizations to enhance crime prevention initiatives.
  • Prepared detailed reports documenting incidents, arrests, and investigations for legal proceedings.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Drug Recognition Expert qualified
  • DEA Narcotics course passed


United States Army

United States Army
01.2009 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Education

High School Diploma -

Kingswood Regional High School
Wolfeboro, NH
01-2009

Skills

  • New hire training
  • Planning and coordination
  • Public speaking
  • Creative problem solving
  • Train-the-trainer
  • Group and individual instruction
  • Course planning
  • Training needs analysis
  • Course development
  • First aid
  • Proficient in Microsoft Excel, Power BI, PowerPoint

Certification

Certified First Aid, CPR instructor- American Red Cross

TapRoot Certified

CTSP Certified

TCIA Crane Operator Specialist Certified

Timeline

Safety Educational Trainer

Wright Tree Services
01.2022 - Current

Police Officer

New Hampshire
03.2015 - 10.2019

United States Army

United States Army
01.2009 - 01.2019

High School Diploma -

Kingswood Regional High School

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Sean O'Brien