Sean O'Callaghan

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

I worked the demanding Sunday breakfast shift/ NFL football.

Made drinks as well as took food orders and ran food orders. I used the POS system efficiently and communicated with kitchen both through the POS and verbally.

• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• I worked effectively two different POS systems (Square and toast).
• Kept bar presentable and well-stocked to meet customer needs.
• Made and served drinks.took food orders and expedited orders quickly and efficiently.
• I handled banks for both opening and closing shifts.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.