Sean O'Connell

An Enterprise branch manager is responsible for the day to day operations including:

• Staffing: Hiring, training, and supervising staff
• Customer Service: Assisting Customers and providing excellent customer service
• Marketing: Building rapport with the community to attract business
• Performance: Creating and implementing strategies to improve productivity and sales performance
• Administrative support: Collaborated with senior leadership on strategic planning initiatives align branch objectives with corporate goals.

• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Managed customer accounts and maintained contact with clients after application process.
• Managed social media accounts and other marketing inquiries.
• Answered phone calls, responded to email, scheduled appointment, and distributed customer inquiries to appropriate department.

MASH Teacher (Moving All Kids to Success and Health)

• Planned and implemented after school activities for school age children.
• Adapted activities to accommodate diverse student needs.
• Helped students make good choices for becoming mature adults.

• Shadowed senior financial advisors to learn all aspects of financial representative position.
• Participated in multiple training sessions for aspiring financial representatives.
• Built client base through referrals, phoning, and virtual meetings.
• Completed Fact Finders to create personalized financial plans for potential clients.

• Installed irrigation systems for all types of customers, both residential, and commercial.
• Troubleshot problems within existing irrigation systems to identify root causes and implement lasting solutions.
• Improved irrigation system efficiency by conducting regular inspections and maintenance tasks.

• Trained new employees on club policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Maintained golf course equipment (golf carts, clubs, ball picker).
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.