Summary
Overview
Work History
Education
Skills
Timeline
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Sean Oliver

Mill Valley,CA

Summary

Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories. Experienced Mailroom Clerk with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Personable individual with strong organization skills, ability to multitask and build relationships. Successful in working within collaborative environments. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

6
6
years of professional experience

Work History

Dog Daycare Attendant

Alphadog Lodging
03.2023 - 07.2023
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Communicated professionally with pet owners via phone, email, and text.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Documented animals' weight, size and condition in computer system for review by senior staff.

Data Reviwer/Consultant

Mcorp
07.2021 - 01.2023
  • Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
  • Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
  • Performed routine tasks under direct supervision and within established procedures and guidelines.
  • Monitored and controlled data upload, checking for successful data import and quality.

Mailroom Clerk

MMC Group
05.2021 - 06.2021
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Carried out day-day-day duties accurately and efficiently.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Used coordination and planning skills to achieve results according to schedule.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Used automated mail processing equipment to sort and collate mail.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.

Customer Service Associate

Target
09.2017 - 12.2017
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Followed merchandising guidelines to present visually appealing displays.
  • Politely assisted customers in person and via telephone.
  • Participated in physical inventory counts every day..
  • Actively pursued personal learning and development opportunities.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Welcomed customers into the store and helped them locate items.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Set up and explained new membership contracts.
  • Described product to customers and accurately explained details and care of merchandise.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Recommended alternative items if product was out of stock.
  • Responded to all customer inquiries thoroughly and professionally.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Identified potential shoplifters and alerted management.
  • Answered customer questions about product availability and shipment times.
  • Provided ongoing guest service, including giving fashion advice.
  • Verified that all customers received receipts for their purchases.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Learned, referenced and applied product knowledge information.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.

Education

Associate of Science - Computer Science

College of Marin
Greenbrae, CA

High School Diploma -

Tamalpais High School
Mill Valley, CA
06.2019

Skills

  • Computer literate
  • People-oriented
  • Active listening skills
  • Excellent work ethic
  • Positive and friendly
  • Customer-oriented
  • Detail-oriented
  • Credit card transactions
  • Motivated team player
  • Goal-oriented
  • Stocking
  • Quick learner
  • Consistently meets sales goals
  • Strong interpersonal skills
  • Local/state health laws knowledge
  • Handling and Sorting Mail
  • Mail Sorting
  • Mail Distribution
  • Workplace Safety
  • Reading Comprehension
  • Active Learning
  • Answering Questions
  • Laundry Duties
  • Towel Folding
  • Dog Behavior
  • Daycare Environments
  • Dietary Needs
  • Housekeeping Duties
  • Pet Exercising
  • Physical Condition Monitoring
  • Facility Laundry and Cleaning
  • Problem Identification
  • Supply Maintenance

Timeline

Dog Daycare Attendant

Alphadog Lodging
03.2023 - 07.2023

Data Reviwer/Consultant

Mcorp
07.2021 - 01.2023

Mailroom Clerk

MMC Group
05.2021 - 06.2021

Customer Service Associate

Target
09.2017 - 12.2017

Associate of Science - Computer Science

College of Marin

High School Diploma -

Tamalpais High School

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