Sean O'Neill
San Antonio,TX
Summary
Results-driven professional with over 35 years of extensive experience across multiple domains, including team management, requirements analysis and definition, cloud technologies, automation, development, testing, operations support, change management, incident management, and asset management.
Overview
36
36
years of professional experience
Work History
Principle Engineer / Architect / Senior Manager
PureIntegration
Major US Cable Company
11.2020 - Current
- Principle Engineer and Architect over twelve (12) automation projects utilizing UiPath RPA at major US Cable Company starting in Nov 2020. Automations developed against Imagine Communications' EclipsePlus and XG Linear application stacks.
- Perform primary requirements discovery and refinement, developed architectural approach, performed development / testing, and implementation for all automations.
- Deliver automation project status and issue tracking to upper level Customer Executives on weekly basis.
- BENEFITS: Removed need for operator involvement for "Drop" jobs by over 95% as jobs are fully automated. Drop jobs can take anywhere from 10 minutes to 3 hours. Utilizing logging developed into workflows, these automations are estimated to save between $250k - $500k per E+ / XGL Instance for 12 instances currently in place.
Principle Engineer / Analyst
PureIntegration
Ampersand - Remote
08.2021 - 01.2022
- Principle Architect and Advisor to Ampersand for transition to Cloud. Tasked with reviewing existing operations onsite for compute resources coming up with analysis and recommendations for transition to cloud.
- Established strong working relation with and worked daily with Principle on this project and day-to-day operations teams involved. Analysis included gap identification with recommended remediation approaches Topics covered included:
- Resourcing, Staffing and Technical Skillsets
- Cloud Cost Management and Reporting
- Establishment of Service Level Agreements to drive Future State Architecture
- Automation (Configuration and Desired State Management) Adoption and Standardization
- Structuring of Network Operations and Development Teams to Collaborate through DevOps
- Asset Management, Operational Monitoring and Observability (ITOM)
- IT Service Management Workflow (ITSM)
- Backups and Disaster Recovery
Prinicple Engineer / Analyst
PureIntegration
Exelon - Baltimore, MD & Remote
05.2019 - 11.2019
- IT Tools Assessment reviewing number of existing of Micro Focus ITSM/ ITOM products to determine approach and considerations to migration over to ServiceNow and other tools as replacements.
- Recommendations developed accounting for Retain/Replace/Retire handling of various applications in the areas of ITSM, APM, SEIM, ITOM, Asset Management. Micro Focus tools specifically reviewed for replacement were OMI, OpsBridge Analytics, SiteScope, NNMi, BPM & RUN, OneView.
- Developed executive level migration approaches to using ServiceNow ITSM, ITOM, CMDB with Event/Metric integrations with on-prem installations of a variety of Infrastructure, Cloud Monitoring, Log & SEIM tooling with and without SteamWeaver.
Consulting Engagements / Internal Product Dev
PureIntegration
Various Customers
09.2014 - 05.2019
- Various projects both internal and external based on need for between major project time.
Senior Automation Architect / Project Manager
PureIntegration
QVC - West Chester, PA & Remote
06.2011 - 08.2018
- Multiple SOWs for work between 2011 an 2018. User Account Automation and NetScaler. Automation Processes built using Micro Focus OO.
- Designed, tested, and implemented account automation framework for Active Directory (AD), SAP, IBM RACF, Linux CLI, and Employee Terminations removing access on systems.
- Integrations include Micro Focus Service Manager (via WSDL), SAP (via BAPI), IBM RACF (via SSH/CLI), AD (via LDAP REST), Linux (via SSH/CLI) IBM DB2 (SQL)
- Developed Citrix NetScaler automation framework content pack and associated OO workflows to enable/disable, add/remove various services and servers into and out of a load balancing configuration
- Automations for reboots of systems behind NetScaler Load Balancers automation.
- BENEFITS: QVC operator involvement in provisioning reduced by over 99%. Provisioning time for single account reduced from 3-4 hours to under 15 minutes. ITSM integration improved tracking of account provisioning giving better visibility. Reliability of provisioning improved by over 80% as human error removed from process.
Core Architect / Software Lead / Automation Architect
PureIntegration
HP/HP Enterprise/DXC - Remote
03.2014 - 10.2017
- Cloud Broker Offering Project - Co-Architect for Cloud Broker Offering. Member of Project Management Team
- Involved in definition/refinement of business/technical requirements and project use case development. Worked with Project Manager to adjust and refine project plan as necessary.
- Became Lead Core Engineer ensuring engineers understand what they are building based on requirements and understand project scope and the flow-through of information from consumer “portal” down into each application that makes up the Broker offering (15+ applications in the offering stack)
- Project included cloud automation to Amazon, Azure, and VMware ESX
- Deep Dive issues specialist in both Linux and Windows in various areas including firewalls, load balancers, networking, reverse proxy definition.
Automation Architect / Project Manager
PureIntegration
Sprint Communications - Denver, CO & Remote
08.2009 - 06.2011
- Process Automations built using Micro Focus OO and Micro Focus Server Automation
- HPSM Patch Event Ticket Automation - HPOO Automation of HP Service Manager Change ticket creation associated with patching events. HPSA Device Group membership and HPSA Windows/RHEL patch/software policies directly into the Patch Event Change ticket creation process completely removing the need for users to interact with HPSM
- HPSA OS Provisioning Automation - HPOO Automation of HP Server Automation OS Provisioning actions to provision Red Hat Enterprise Linux on ESX virtual machines and Solaris Logical Domains (LDOMs) running Solaris 10. HP uCMDB integration for full lifecycle of assets deployed through HPSA and via HPOO automation workflows.
- BENEFITS: Reduced need operator involvement in workflow chain by over 95% (typical installs time was 2-4 hours depending on nature of installation) - Operators no longer watching OS Provisioning. Notifications sent. Improved reliability of OS provisioning - steps not left out, done same way every time.
Senior System Engineer / Technical Team Lead
Sun Microsystems
Various
01.2003 - 01.2009
- Provided onsite technical management, systems engineering, requirements discovery and definition, integration expertise, and technical sales.
- Managed technical sales needs for Time Warner Cable, Comcast, HBO, Warner Brothers, AOL, and smaller Sun customers
- Analyzed customers business requirements to develop system and software architecture to meet them. Worked with Sun Microsystem sales to development sales materials related to existing and new customers.
- Cable Region Account Technical Team Lead.
- Member of Executive Sales Committee
Senior System Engineer
Commerce One, Inc.
01.1997 - 01.2003
Senior System Engineer
Rapid Systems Solutions, Inc.
01.1993 - 01.1997
Mumps Programmer
Electronic Data Systems, EDS
01.1988 - 01.1993
Education
BS - Computer Science
Spring Hill College
Mobile1988
Skills
- ATTRIBUTES (Active Listening, Critical Thinking, Complex Program-Solving, Constant Learner, Goal Oriented, Team Focus, Open Source Practitioner, Technology Hobbyist, "Everyday is a School Day")
- CLOUD (AWS, Azure, Google)
- CONTAINERS (Kubernetes, Docker)
- DATABASES: Various as necessary
- HARDWARE: Intel/ADM various, Cloud
- INCIDENT / PROBLEM / CHANGE / RELEASE MANAGEMENT
- LANGUAGES: Shells (Bourne, Bash), JavaScript, VBNet
- NETWORKING
- PROCESS AUTOMATION (UI, Web, REST/WSDL, CLI)
- REQUIREMENT ANALSYS AND DEFINITION
- OPERATING SYSTEMS: Linux (RHEL, Centos, Ubuntu, FreeBSD, OpenBSD, Containers), Unix (Solaris), Windows (various), Mac OS X
- SERVICE DESIGN/ARCHITECTURE
- SOFTWARE: Cherwell Service Management, Jira, Git Repos (Azure DevOps, Bitbucket, GitLab), UiPath RPA, Micro Focus Operations Orchestrator, Various OCR Cloud Platforms, Micro Focus (HPOO, HPSA, uCMBD), Kubernetes, Docker, OpenVPN, Tailscale
Timeline
Principle Engineer / Analyst
PureIntegration
08.2021 - 01.2022
Principle Engineer / Architect / Senior Manager
PureIntegration
11.2020 - Current
Prinicple Engineer / Analyst
PureIntegration
05.2019 - 11.2019
Consulting Engagements / Internal Product Dev
PureIntegration
09.2014 - 05.2019
Core Architect / Software Lead / Automation Architect
PureIntegration
03.2014 - 10.2017
Senior Automation Architect / Project Manager
PureIntegration
06.2011 - 08.2018
Automation Architect / Project Manager
PureIntegration
08.2009 - 06.2011
Senior System Engineer / Technical Team Lead
Sun Microsystems
01.2003 - 01.2009
Senior System Engineer
Commerce One, Inc.
01.1997 - 01.2003
Senior System Engineer
Rapid Systems Solutions, Inc.
01.1993 - 01.1997
Mumps Programmer
Electronic Data Systems, EDS
01.1988 - 01.1993
BS - Computer Science
Spring Hill College