Microsoft word
Sean Ordunez
Fountain,CO
Summary
I am a dedicated Cybersecurity student based in the Fountain to Southern Colorado Springs area. I am committed to assisting organizations and their clients in maintaining data security and integrity, with a strong passion for safeguarding individuals and enterprises from malicious threats. I am also an detail-oriented administrative assistant with experience in customer service, data entry and office management.
Quote
Don’t walk behind me;
I may not lead.
Don’t walk in front of me;
I may not follow.
Walk beside me
that we may be as one.
Native American Proverb
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
InternshipPart TimeFull TimeLocation Preference
RemoteHybridOverview
4
4
years of professional experience
1
1
Certification
Work History
Customer service
Safeway
12.2021 - Current
- Opened, closed and ran the service desk in the early mornings or late afternoons
- Made payments, cash services, wire Services, handling returns and exchanges
- Assisted management in a backup role while maintaining the duties of a Courtesy Clerk
- Carry Out Service
- Manned the self-checkout stations and verified ages for specific sales as needed
- Prepare any online orders and hand them off to the customer
- Manage other people in the department after the manager leaves
- Process returns and issue refunds if needed upon request
- De-escalated situations with unhappy customers
- Collected carts on an assigned hour dependent basis
- Cleaned and serviced the restrooms of the store also on an assigned hour dependent basis.
- Worked go backs when allowed or the time permits.
Education
BS - Cybersecurity and Information assurance
Western Governor's University
Salt Lake City, UT10-2029
AOS - Computer Network Systems Technician: Administration
IntelliTec College
Colorado Springs06.2025
High school Diploma - High School Education
Mesa Ridge High School
Colorado Springs, CO05.2021
Skills
- Computer knowledge (intermediate to advanced)
- Computer Repair (PC/Laptops)
- Troubleshooting (PC/Laptops/Network)
- Linux
- Windows
- Database
- Networking
- Security Knowledge (Intermediate)
- Risk Management
- Attack Vector Knowledge
- Customer Service
- Business Writing
- Leadership
- Customer service expertise
- Retail sales customer service
Affiliations
Information Systems Security Association - Member
ISC2 - Candate
Certification
- CompTIA ITF+ (IT Fundamentals)
- ISC2 Certified in Cybersecurity (Domain 1 Passed on 9/16/2025, In Progress)
- CompTIA A+ (Expected end of 2026)
Software
Microsoft Powerpoint
Microsoft Access
Timeline
Customer service
Safeway
12.2021 - Current
BS - Cybersecurity and Information assurance
Western Governor's University
AOS - Computer Network Systems Technician: Administration
IntelliTec College
High school Diploma - High School Education
Mesa Ridge High School