Sean Pfeil
Newport
Summary
Dynamic Brand Manager with a proven track record at Red Oak Brewery, excelling in market analysis and brand strategy. Achieved significant growth in market share and customer loyalty through effective problem-solving and partnership development. Skilled in sales support and product management, fostering collaboration to drive exceptional results.
Overview
9
9
years of professional experience
Work History
Brand Manager
Red Oak Brewery
09.2023 - 09.2025
- Ensured production kept up with demand, and worked on any hiccups along the way
- Researched market trends to identify customer needs and preferences for strategic planning.
- Solving any random problems that arise from our end, distributors, or clients.
- Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
- Ensured production kept up with demand
- Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Grew the company to one of the biggest independent craft breweries, and got us set up to go into other states.
Sales Representative
Red Oak Brewery
05.2020 - 09.2023
- Top 3 in new client sales over 80% of the quarters I was in the sales position.
- Grew the company marketshare by industry leading numbers.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Customer Service Manager
Harris Teeter
08.2016 - 05.2020
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
No Degree - Writing
Valencia College
Orlando, FLSkills
- Market analysis
- Partnership development
- Sales support
- Brand strategy
- Sales strategy
- Sales tracking
- Product management
Timeline
Brand Manager
Red Oak Brewery
09.2023 - 09.2025
Sales Representative
Red Oak Brewery
05.2020 - 09.2023
Customer Service Manager
Harris Teeter
08.2016 - 05.2020
No Degree - Writing
Valencia College
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